I know the importance of accessing your GoPayment account to process payments, Ben.
I have looked into our records and found that other users have reported the same issue when accessing GoPayment. Right now, our product engineers are investigating the root cause and working on a fix. In the meantime, I'd suggest contacting our Customer Care Team. They can add you to our notification list and provide updates on the progress of the investigation. Additionally, they have the tools to review the charges on your account so that you can request an adjustment for the processing fee.
You can get in touch with them by clicking the Chat with us link or finding the phone number in this article: Contact Payments or Point of Sale Support. Then, navigate to the QuickBooks Payments section.
Moreover, to give you a better idea about using GoPayments, visit the links below:
If you need further assistance with processing payments, feel free to leave any comments below. We're here to help, Ben.
