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LieraMarie_A
QuickBooks Team

Credit Card Processing Fee

Hi there, @bbmhayes.

 

Your post appears to be a duplicate. My colleague has already provided a response to your previous question. You can find the answer at this link: 3% convenience fee.

TC
Level 1

Credit Card Processing Fee

I completely agree with you. You would think quickbooks would have this sorted out by now. 

Brilliant16
Level 2

Credit Card Processing Fee

Hi @Rea_M 
If I charge $105 but Can I record the Processing Fee ($5) separately without line item.
e.x:
If I've a Invoice ($100) and I push payment $100 and want to push a fee ($5.00) separately instead of one payment 105 (payment + Fee)?
Can I record this in another way without adding a line item?

Ethel_A
QuickBooks Team

Credit Card Processing Fee

Hello there, @Brilliant16

 

I can see there is a duplicate posts for this exact query you posted. My colleague, LollyNino_C, has already answered a similar question you've posted. You can view his answer through this thread: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/can-i-charge-the-processing....

 

Also, you can always visit our Help Articles page for future reference. 

 

Don't hesitate to keep in touch if you need anything else. As always, the Community is always here to attend to your concerns.

A Portz Construction
Level 2

Credit Card Processing Fee

I have not found a way to do that or seen where we can add it other than a line item. Would be nice if we could or it would automatically add our entered percentage rate to the total if they choose this option. Once you add the line item it increases the percentage other than what your charging. So by adding the automated option with our elected percentage rate would eliminate this problem.

AlcaeusF
Moderator

Credit Card Processing Fee

Hello there,

 

I know how the limitation affects receiving customer payments. Allow me to chime in and clarify things about tracking credit card processing fees in QuickBooks Online.

 

Yes, you're right. For now, the option to automatically add a percentage rate to the total is unavailable.

 

I know how important being able to track the fees seamlessly without using any workaround. Please know our product engineers provide updates regularly to improve the features and options, including the navigation.

As we assess this, I recommend directly sending feedback about the missing feature to our engineers. We also make changes and adjustments based on user feedback.

 

Here's how:

 

  1. Click the Gear icon in the upper-right corner.
  2. Select Feedback under Profile.
  3. Share your feedback.
  4. Hit Next to submit.

 

Also, did you know you can record processing fees using a journal entry? I've attached an article you can visit to learn more about the feature in QuickBooks: Create journal entries in QuickBooks Online.

 

Let us know if you still have more concerns about adding processing fees by leaving a reply. We'll be sure to help you out. Keep safe, and have a great rest of the day.

LMcLallen
Level 2

Credit Card Processing Fee

What states is it illegal to charge a credit card fee 2023?
 
 
Surcharging is allowed in 48 states in the United States. As of early 2021, only Connecticut, Massachusetts, and Puerto Rico continue to prohibit surcharging. Note that surcharging laws have been overturned by court decisions in several other states but are still on the books.
 
You can charge the fee and No it doesn't look bad.  Anyone with a business knows that there is a fee.  A residential customer may not know this but they should know the "rewards" they get aren't free. We as businesses are paying their rewards funds.    We need to be able to charge these fees.  If we raise our prices, we're just charged more fees.    QB needs to capture the fees they charge us when the card is processed. 
LMcLallen
Level 2

Credit Card Processing Fee

intuit qb payments does not work.  They charge a fee and that fee is charged back to you. 

 

We need this for desktop version where no Apps can automatically connect

LMcLallen
Level 2

Credit Card Processing Fee

 
Fiat Lux - ASIA
Level 15

Credit Card Processing Fee

@LMcLallen 

Are you running Business to Business (i.e company to company) or Business to Consumer (i.e company to personal)?

Seascape15
Level 1

Credit Card Processing Fee

I don't understand why QB hasn't been able to add the processing fee to any card payments to the customer. This process doesn't you are displaying forces us to find out the preferred payment method before completing invoice.  Too time consuming.  Going to force us to 3rd party service provider and your going to lose $$$$$$$. 

Harrietsw
Level 1

Credit Card Processing Fee

There are a lot of fees we have to pay. Quickbook monthly fee, Intuit fees and credit card processing fees. I read your directions on how to add in a service fee but I don’t see how doing that is going to pay the credit card company their 3% fee?! 
This is how I see an invoice with the service fee. 
Invoice $100,

service cc fee 3%.
Total to client is $103.

Client pays $103 with cc - WE STILL HAVE TO PAY THE CC FEE of 3% of $103. 
Am I wrong? 
I don’t understand how the CC gets their 3% 

Thanks. 

 

 

Kurt_M
QuickBooks Team

Credit Card Processing Fee

Thanks for joining the thread, @Harrietsw.

 

We understand the importance of this matter and ensure to provide concise information to help you out of this situation. When utilizing a third-party merchant service to accept credit card payments from your customers, your bank automatically deducts bank service fees from the customer's payment. As a result, the payment amount shown on the bank register will be your clean income from the product or service rendered to your customer. 

 

However, if you're not satisfied with this and want to secure the bank processing fee is settled, you can consider searching for a third-party app that can help you manage bank transaction fees inside QuickBooks Online (QBO). We'll gladly write down the steps to get you going:

 

  1. Access your QuickBooks Online company.
  2. On the left navigational bar, go to the Apps tab.
  3. Utilize the Search bar to look for the app that can help you manage bank processing fees.
  4. Choose the app, and then click the Get app now button.

 

Moreover, here are some articles to help you manage bank transactions, reconcile an account, and ensure they matches your data inside QBO:

 

 

@Harrietsw, we'll be here if you need further assistance managing bank fees inside QuickBooks. You can also post here again if you have any additional questions related to the program. We've got you covered, and we'll gladly help you again. Stay safe, and have a nice day!

Janinelc
Level 1

Credit Card Processing Fee

This is helpful but when the customer pays, won't the amount of the fee, since it's included on the invoice, also get charged the fee?

ChristieAnn
QuickBooks Team

Credit Card Processing Fee

Thank you for visiting the QuickBooks Community, Janinelc. Let me provide further details on how processing fees work with your sales transactions in QuickBooks.

 

Each time you process a transaction, QuickBooks Payments charges a fee. This will automatically be deducted from the bank that is connected to your payment account. With this, yes, you'll still get charged even if you already included it on the invoice. The purpose of the fee that was added to the entry is to offset the processing fee that you incur.

You can read this article for more information on the various processing rates while processing customer payments: Keep more of what you make with competitive payment rates.

 

In case you need details on how QuickBooks Payments deposits work in QuickBooks Online, you can refer to this article: Common questions about payments deposits in QuickBooks Online.

 

You can always post here if you still have concerns about processing fees in QuickBooks or other questions related to the program. I'm here to help anytime, Janinelc. Take care and stay safe always.

MHLLC
Level 1

Credit Card Processing Fee

Oh my lord. This is insane! It's almost 2024. How does this organization, to whom I send so much money every month, still not have an option for customers to click on our invoices that will add the 3% if they choose to pay by cc? Looks like I will be switching over to a different accounting service that actually listens to its customer base, many of which already provide the above. And don't tell me to send my concerns to 'feedback'. 

angelic heather
Level 1

Credit Card Processing Fee

Credit card fees and finance charges are tax deductible for businesses.

elipey
Level 1

Credit Card Processing Fee

Cc fees and any other type of fees, postage, etc are cost of good sold. If you sell a widget or provide a service for $20 and pay a fee whether it be to Amazon, eBay, cc or anyone else for $2.00 then your net sale is $28

 

if a business margins are not acceptable, then raise your prices.  your prices. Don’t try to underhandedly receive more money by charging bogus fees. Enough said on this subject
  

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