Credit cards were not charged again in merchant services

I'd be glad to help you today, @mottdave.

If you're referring to your subscription to QuickBooks Online Payments, you'll have to make sure that the credit card account information is correct and updated.  I also recommend you to contact Payments or Point of Sale Support. This way, they look into further details about your concerns and see how they can help out. Here's how to reach support:

1. Login to your QBO company.
2. Go to Help (?).
3. Select or type Contact Us.
4. Enter your concern, then select Let's talk.
5. Select a way to connect with us.

Additionally, you can learn about QuickBooks Payments fees if you're referring to any fees associated with payments.

To check for the Support Hours, please review this article: QuickBooks Online with Payments & Merchant Service Center.

Just reply to the thread if you have further questions. Have a great day!

My problem is I invoiced a customer for them to pay by credit card. He paid but my banking info was wrong got a code R03 I got the banking info fixed. Now where is the money?

Thanks for joining in on this thread, Jazzyc1951.

I have some information about your situation.

Error code R03 means that we're unable to locate the account. After you make the changes related to the error, I recommend reaching out to us by replying to the email we sent you or chat with us. This way, we can restart the deposit or debit the blocked processing fees.

You can click the Chat with us link in this article: Contact Payments or Point of Sale Support.

For more information about the error code, you can read these articles: 

• Fix rejected ACH payments or fees in QuickBooks Payments
• ACH (Automated Clearing House) return code reference chart

If you have any additional questions or other concerns with your QuickBooks Online account, please don't hesitate to leave a reply below. I'll be around to help you out again. Stay safe!