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Join nowI entered a bill twice. I paid the bill once. When I found that there was a duplicate I voided a bill but it turned out to be the one I had paid. How do I correct this?
If you deleted a bill that was paid, the payment should be shown as a credit under the vendor. So, you can choose the unpaid bill and apply the credit to it, or, if you deleted that one too, enter another bill and apply the credit to pay it.
To explain further I found this duplication after I reconciled the checking account. So you can see in the attached screen shots that there is an outstanding amount due, there are no credits available and the check has cleared.
Do I have to void the payment on 4/20 and reenter and mark it with the checkmark that it's cleared to get this straightened out?
Thank you for providing additional explanations and for enclosing a screenshot, T4KB.
I'll help handle your duplicate bill in QuickBooks Desktop. This way, your books, and reports will stay accurate.
I agree with your solution, which is to void the bill payment. After that, create it again, and mini reconcile the transaction in your Register to straighten out. Should you require visual instructions, you can visit the following links:
Additionally, check out these articles below to know the Accounts Payable workflows and vendor refunds in QuickBooks:
Feel free to drop me a line if you're struggling with QuickBooks or have further questions about bills. I'll be up in the cabin, and I'd love to share my years of expertise with you. Take care.
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