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I have searched quite a bit and I still have yet to find an answer. We have the Premier Desktop 2022 version.
Customers keep mentioning their statements and invoices have the wrong terms on them. Our statements list the invoice as due the date it was generated. We have quite a few customers, so I can't manually fix everything. I have tried to set the company to Net due 30. I have tried this with invoices, but it always goes back to the wrong due date. I can do it manually for customers, but this is simply too time-consuming.
Is there simply no way to have all statements/invoices for all customers to have the same due date? I feel that this should be a feature considering most businesses are not implementing new due dates for each individual customer. Who has time for that?
Hi there, @OVWC.
At this time, the option to have all statements/invoices for all customers to have the same due date is unavailable in QuickBooks Desktop (QBDT).
I can see how this feature would be beneficial to your business. In the meantime, I suggest sending feedback straight to our product engineers.
To send feedback, here's how:
You may also visit this page or go to the What's New section on your QBDT to get updates on our latest news including product improvements.
For future reference for tips and related articles about the "How Do I" steps in QBDT, visit our QuickBooks Community help website.
If you have any additional ideas or concerns, please let me know. Take good care.
I'm sure you found the answer to this by now, but just in case you haven't:
My husband gives 10 days for his customer to pay invoices. This is changed by going into your customers, and going to the payment settings. I found it also works on the statements, as well as invoices. However, I do invoicing on the last business day of the month, so they are all run on the same day. When I run a Past Due Statement, I go to the customer and change the payment setting to "Due Upon Receipt." Once the Late Statement is done, I change it back to the 10-Day grace period.
Hope this helps. I also find QB difficult to customize, and sit and play till I find my way to what I need.
24 Quickbooks Desktop prints due date same as invoice date creation. The terms for each customer is different, yet aging reports show invoice date same as due date, even though terms are NET 14. How is this corrected?
We need to configure the setup of the payment term and criteria properly so the due date shows the right information, Bernadette3. I'll guide you through the process in QuickBooks Desktop (QBDT).
Here's how:
Now that the term settings have been configured, open each invoice and navigate to the Terms section. Next, toggle the payment term to the right one for the changes to take effect. To gain more insights about the process, refer to this article: Set up payment terms.
If you're interested in adding a discount to an early payment and need more information about applying credits to sales entries, we recommend visiting the following link: Recording invoice payment.
Explore the links provided to dig deeper into the different ways to track sales entries and generate customer statements:
Keep me posted if you have other sales-related concerns or questions about managing your customer's payment terms. I'll be delighted to provide the assistance you need.
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