Yes, Stacy. We can disable the ACH payment option in QuickBooks Online to prevent your customers from selecting it as a payment method.
We can turn off the ACH payment option in the Account and Setting:
- Click on the Gear icon and select Accounts and Settings.

- Navigate to the Payments tab and toggle off the ACH bank payments option.
- Click Done to save your changes.
To Disable ACH Payments for Specific Customers:
- Open the invoice for the specific customer.
- Click on the Manage option located in the upper right corner.
- Select the Payment Options dropdown and disable the ACH payments option.

For detailed insights on individual sales transactions, you can refer to this article for step-by-step instructions on accessing reports such as the Sales List or Sales by Customer: Run the report in QuickBooks Online.
If you need help with QuickBooks, consider exploring with our QuickBooks Live Expert. They offer professional guidance on using the software effectively, helping you manage your finances more efficiently.
If you have questions or need assistance, feel free to ask.