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HandyRandyServices136
Level 1

How long does it take for a payment to process when a customer pays through quickbooks?

 
1 Comment 1
MichaelaS
QuickBooks Team

How long does it take for a payment to process when a customer pays through quickbooks?

Payment processing time varies depending on the method used, Randy. Credit card payments will be deposited into your account within 2-3 business days, while ACH bank transfers take 2-7 business days to process. I'll provide additional details for clarification.

 

If you're a first-time user, the payment processing can take up to 5 business days to set up your merchant account. You will be notified via email once the setup is complete and when you can start processing at normal speed.

 

Also, payments processed before 3 PM PT will get deposited the next business day, while those after 3 PM PT will take two business days.

 

Otherwise, if it’s beyond the timeframe, I recommend contacting QuickBooks Payment Support to track the payment or contact your bank to check the payment status and any additional steps needed.

 

If you want to see the process or check your current deposit speed, please refer to this article for details: Find out when QuickBooks Payments deposits customer payments.

 

Additionally, after receiving your deposit, you can use this resource to review and manage your transactions: Categorize bank transactions.

 

If you have any more questions or require support with payment processing, please don't hesitate to contact us. We're always here to help you.

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