Hi
We use the BlueSnap payment gateway for customers recoveries. When customers send ACH, BlueSnap collects them, deducts their the per ACH fee, and deposits the remaining money in our company bank. The problem is that the customer pays in full, but Bluesnap deducts fees and sends a lower amount to our bank; therefore, how can I post an entry in the system so that the full amount of the invoice payment appears in the customer's account, followed by Bluesnap's entry, and finally the bank's deposit entry?
I know the journal entries for "Debit: Bank Account," "Debit: Bluesnap Charges Account," and "Credit: Account Receivable Customer Account," but how I can process this entry in QuickBooks Online? This is a little confusing for me. Kindly Guide me.
Thank you and best wishes
Solved! Go to Solution.
Welcome, Jawad Kayani. I know how to post a customer's full invoice payment with fees in QuickBooks Online (QBO). It's my pleasure to share the details.
First, receive the payment in full amount to the Undeposited Funds. This way, you can deposit it into your bank account afterward.
Once done, deposit the money minus the BlueSnap fee.
To understand more about recording and depositing payments, open this article: Record and make bank deposits in QuickBooks Online.
You can also get more tips while managing your invoices from this link: Invoices and payments.
Leave a reply if you have questions about the steps provided above. I'm always here to provide additional assistance. Keep safe!
Welcome, Jawad Kayani. I know how to post a customer's full invoice payment with fees in QuickBooks Online (QBO). It's my pleasure to share the details.
First, receive the payment in full amount to the Undeposited Funds. This way, you can deposit it into your bank account afterward.
Once done, deposit the money minus the BlueSnap fee.
To understand more about recording and depositing payments, open this article: Record and make bank deposits in QuickBooks Online.
You can also get more tips while managing your invoices from this link: Invoices and payments.
Leave a reply if you have questions about the steps provided above. I'm always here to provide additional assistance. Keep safe!
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