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Jawad Kayani
Level 3

How to post a customer's full invoice payment with a BlueSnap fee and less money received in the bank

Hi

 

We use the BlueSnap payment gateway for customers recoveries. When customers send ACH, BlueSnap collects them, deducts their the per ACH fee, and deposits the remaining money in our company bank. The problem is that the customer pays in full, but Bluesnap deducts fees and sends a lower amount to our bank; therefore, how can I post an entry in the system so that the full amount of the invoice payment appears in the customer's account, followed by Bluesnap's entry, and finally the bank's deposit entry?

 

I know the journal entries for "Debit: Bank Account," "Debit: Bluesnap Charges Account," and "Credit: Account Receivable Customer Account," but how I can process this entry in QuickBooks Online? This is a little confusing for me. Kindly Guide me. 

 

Thank you and best wishes 

 

Solved
Best answer January 09, 2023

Best Answers
Angelyn_T
Moderator

How to post a customer's full invoice payment with a BlueSnap fee and less money received in the bank

Welcome, Jawad Kayani. I know how to post a customer's full invoice payment with fees in QuickBooks Online (QBO). It's my pleasure to share the details.

 

First, receive the payment in full amount to the Undeposited Funds. This way, you can deposit it into your bank account afterward.

 

  1. Go to the +New icon, then Receive Payment.
  2. Choose the customer's name from the dropdown menu.
  3. Select the invoice under Outstanding Transactions.
  4. Enter the payment amount.
  5. Choose Undeposited Funds under Deposit to.
  6. Tap on Save and Close.

 

Once done, deposit the money minus the BlueSnap fee.

 

  1. Click on Bank Deposit from the +New icon.
  2. Select your bank account.
  3. Locate the payment from the Select the payments included in this deposit section.
  4. Go to the Add funds to this deposit section, then select the bank fee account under the Account column. If you don't have an account, create one by following these steps:
    1. Tap on +Add new from the Account dropdown menu.
    2. Select Expenses or Other Expenses from the Account Type, then Bank Charges for Detail Type. You can also use this article as your guide: Add an account to your chart of accounts in QuickBooks Online.
    3. Enter the Name, then Save and Close.
  5. Enter the fee in a negative amount.
  6. Save the transaction.

 

To understand more about recording and depositing payments, open this article: Record and make bank deposits in QuickBooks Online.

 

You can also get more tips while managing your invoices from this link: Invoices and payments.

 

Leave a reply if you have questions about the steps provided above. I'm always here to provide additional assistance. Keep safe! 

View solution in original post

1 Comment 1
Angelyn_T
Moderator

How to post a customer's full invoice payment with a BlueSnap fee and less money received in the bank

Welcome, Jawad Kayani. I know how to post a customer's full invoice payment with fees in QuickBooks Online (QBO). It's my pleasure to share the details.

 

First, receive the payment in full amount to the Undeposited Funds. This way, you can deposit it into your bank account afterward.

 

  1. Go to the +New icon, then Receive Payment.
  2. Choose the customer's name from the dropdown menu.
  3. Select the invoice under Outstanding Transactions.
  4. Enter the payment amount.
  5. Choose Undeposited Funds under Deposit to.
  6. Tap on Save and Close.

 

Once done, deposit the money minus the BlueSnap fee.

 

  1. Click on Bank Deposit from the +New icon.
  2. Select your bank account.
  3. Locate the payment from the Select the payments included in this deposit section.
  4. Go to the Add funds to this deposit section, then select the bank fee account under the Account column. If you don't have an account, create one by following these steps:
    1. Tap on +Add new from the Account dropdown menu.
    2. Select Expenses or Other Expenses from the Account Type, then Bank Charges for Detail Type. You can also use this article as your guide: Add an account to your chart of accounts in QuickBooks Online.
    3. Enter the Name, then Save and Close.
  5. Enter the fee in a negative amount.
  6. Save the transaction.

 

To understand more about recording and depositing payments, open this article: Record and make bank deposits in QuickBooks Online.

 

You can also get more tips while managing your invoices from this link: Invoices and payments.

 

Leave a reply if you have questions about the steps provided above. I'm always here to provide additional assistance. Keep safe! 

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