I can’t activate QuickBooks Payments. All my info is correct, but I still can’t receive online payments. Please help, this is affecting my business.

artinmazlum · ‎August 07, 2025

I have a valid U.S. address, bank account, and EIN. All documents are submitted and verified. I don’t understand why Payments is not active. I am losing customers because of this. Please check my account or let me know if you need anything else.

LouiseG · ‎August 07, 2025

I understand how critical this is for your business, especially with online payment affecting your ability to serve your customers, artin.

I recommend contacting our Live Support team as they can assist you with the process of activating your QuickBooks Payments.

Here’s how:

Go to the Help ? icon.
Select the Search tab, then Contact Us.
Enter your concern and click Continue.
Choose how you would like to connect with us.

Please be aware of our support hours to ensure timely assistance.

Feel free to add a reply if you have further questions.

SIAB · ‎August 07, 2025

@artinmazlum

Are you B2B or B2C? You can use a 3rd party payment processor to sync with QBO.

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I can’t activate QuickBooks Payments. All my info is correct, but I still can’t receive online payments. Please help, this is affecting my business.

I can’t activate QuickBooks Payments. All my info is correct, but I still can’t receive online payments. Please help, this is affecting my business.

I can’t activate QuickBooks Payments. All my info is correct, but I still can’t receive online payments. Please help, this is affecting my business.

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