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JR511
Level 1

I have a new printer HP ENVY 7900e series. When I print vendor checks it is not aligned correctly. When I go to printer setup and change the alignment nothing changes.

 
2 Comments 2
Rose-A
Moderator

I have a new printer HP ENVY 7900e series. When I print vendor checks it is not aligned correctly. When I go to printer setup and change the alignment nothing changes.

Thanks for checking in with us, JR511. Let me help you sort this out.

 

An outdated Adobe version can lead to a problem when printing in QuickBooks Online. You may need to update the Adobe Reader. Here's how:

 

  1. Launch Adobe Reader or Acrobat.
  2. Choose Help, and then Check for Updates.
  3. Follow the steps in the Update window to download and install the latest updates.

 

If the problem continues after the update, let's repair your Adobe Reader. See the steps below.

 

  1. Close Acrobat/Reader and all open web browser windows.
  2. Hit the Start button at the bottom left of your screen.
  3. Type Control Panel, then press Enter.
  4. Click Programs and Features.
  5. Select Acrobat or Adobe Reader, then click Uninstall/Change or Modify.
  6. In the Setup dialog box, select Next.
  7. Tap Repair, then Next. Select Install.
  8. When the process is complete, select Finish.
  9. Restart your computer.

 

Once done, log back into QuickBooks Online, do a print test, and check its alignment. You can get more information about this in the following article: Configure your print settings for printing checks. On the same write-up, you'll find a link to get a guaranteed check that's compatible with QuickBooks.

 

Please update me on the results in the comment. I want to ensure everything is aligned for you. I'm here to provide further assistance and insights. Have a great day!

Rose-A
Moderator

I have a new printer HP ENVY 7900e series. When I print vendor checks it is not aligned correctly. When I go to printer setup and change the alignment nothing changes.

Hi, JR511.

 

Hope you're doing great. I wanted to see how everything is going about aligning and printing checks. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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