Hi there, @drywalldynasty.
I'm here to help share some information about receiving an email from the Virtual Reward Center.
Did you participate in any survey or research studies? If so, they usually send a Visa gift card as a reward.
However, if you didn't answer any surveys, you can contact our Online Care Support so they can access your account in a secure environment. They can send the email you received to our Marketing Team to confirm the reward.
Let me know if you have other questions. I'm here to help.
I tried to contact support regarding verifying the reward issuance and they said "virtualrewardcenter" is not affiliated with intuit and that they do not use them to issue gift cards. I also received an email regarding reward... I vaguely remember a survey, but am not sure. They directed me to go to the reward company website and submit and inquiry.
Has anyone confirmed the legitimacy of this email. I did participate in a survey but it was months ago and I can’t remember if I received the payment I was promised. I don’t want to fall for a scam. Thanks.
We don't want to get you scammed too, licook.
I'm unable to confirm the legitimacy of the email you received from the website you mentioned. I've checked our records, and we have no promotions with them.
I'd recommend sending the email to email@example.com. We have a dedicated team who will check all emails that are reported to that address.
The Recognize and report suspicious emails (Phishing) also gives more details about possible scam emails.
Please reply below if you have questions about suspicious emails.
I ended up going through the email and getting the reward, as I had found the email from Intuit with the invite to do the survey so figured the two coincided with one another. Very surprising that Intuit who requests the survey does not have any idea how, or from who, the promised gift card comes from. This is just my experience! Other emails from this source could be an issue, and I would always proceed with caution or just skip the 'reward'
I appreciate you for letting us know of your experience.
What you suggested was correct. It's good to be cautious with emails that you receive. We want to make sure that you're not scammed with false Intuit emails.
If you receive suspicious emails saying they're from Intuit, I suggest contacting our QuickBooks Online Support team. This way, they can verify the emails you received and take action from there.
Here's how you can contact them:
Also, you can also send in the email to the address given by my colleague above. Our dedicated team will handle the emails set to that address.
Please know that you can always let me know if you have any other concerns. I'll be sure to get back to you.
Thanks for the information. I, also, proceeded cautiously and it appears to be legitimate. I successfully applied the $25 to an Amazon gift card and it worked. I didn't need to provide any private information, so I figured I'd be okay. It would be good, however, if the marketing end of Intuit let the Support end of Intuit know what they were doing so they could field these questions.