I want to stop processing credit cards and stop paying for PCI. How do I do this?

Hi there, HBANCL. 

I'd be glad to share some information on how to disable credit card payments in QuickBooks Desktop (QBDT). 

We can simply stop credit card payments from processing through the Payment method. Let me walk you through the steps:

1. Go to the List menu, select Customer & Vendor Profile Lists, and click Payment Method List.
2. Right-click the credit card payment you'll want to disable.
3. Select Edit Payment Method and select the Method is inactive checkbox. Then, select OK.

Note: Once inactive, the method will continue to appear in reports, but won’t be available when processing a payment.

If you have other questions about processing customer invoices and payments, you can check out this page: Take and process payments with QuickBooks Payments.

If you need further assistance with processing credit cards in QuickBooks, don't hesitate to reach out to us again. Enjoy your day

How do you disable Credit Card Protection?  My desktop 2022 QB Pro won't let me disable it.  Is there a work around?

Hi CBockhorst,

Thank you for participating in the discussion. I'm here to provide you with guidance on how to disable the Credit Card Protection feature within QuickBooks Desktop.

To proceed with disabling the option, please follow the steps outlined below:

1. Go to the Company menu.
2. Choose Credit Card Protection.
3. Click the Disable Protection button.
   
4. Read the messages on the next window and select Yes to confirm.

If you have any questions or encounter any difficulties while following the steps, please don't hesitate to ask for further assistance. I look forward to helping you accomplish your task effectively.

This option is greyed out for me and it WILL NOT let me select it what do I do at that point?

This option on my companies quickbooks is not available to me. I can go as far as that screen but the option "disable" is greyed out and I can not click on it. What do I do at the point? Every 90 days everyone in the office has to change your login passwords and it's become a very frustrating and tedious thing to do. Especially because most people in the office don't remember their passwords all the time.

I can see how important it is for you to disable credit card protection in QuickBooks Desktop (QBDT), @Islandfence_tec. Allow me to route you in the right direction so you can achieve the task. 

Before doing so, let's install and run QuickBooks Tool Hub to isolate this issue. This tool helps fix common issues in the program. To begin with, let's download and install the QuickBooks Tool Hub. Here's how:

1. Close QuickBooks.
2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub and save the file somewhere you can easily find it.
3. Locate the QuickBooksToolHub.exe file that you downloaded and open it.
4. Please follow the on-screen instructions to complete the installation, then agree to the terms and conditions.
5. Double-click the icon on your Windows desktop to open the tool hub.

After that, proceed to these steps to run a quick repair on your program:

1. Choose Program Problems in the tool hub.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

For more information, check out this link: Run Quick Fix my Program from the QuickBooks Tools Hub.

If the button is still greyed out, your QuickBooks Payment may be linked to a different account. To verify, I recommend reaching out to our Payment Support team. They have all the necessary tools to take a look at your account and further investigate the issue.

Moreover, I'm adding this article as your guide if you want to locate your deposits and fees in the Merchant Service Center: Find transactions, deposits, or fees in the Merchant Service Center.

If you have further questions or concerns about disabling credit card protection, just leave your reply below. The Community team is always around to help.