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Level 1

Invoice Templates

I continue to have issues with the way QB is saving the changes to the invoice template (see attached image).  No matter what I do to change the column background color, it will always default back to a gray background.  I am not experiencing this with the other templates.... i.e. Statements.  Is this a result of a corrupt file or a bug issue.  I have download invoice templates and still experience the same issue. PLEASE NOTE: It's only happening with the column headers DESCRIPTION, QTY, RATE, and AMOUNT.

4 Comments
Moderator

Invoice Templates

Thanks for reaching out to us, @mnovielli

 

I'm here to help isolate this customizing invoice template in QuickBooks issues.

 

I tried this here on my end and I'm also getting the same result. As of the moment, QuickBooks doesn't have the option to change the background color on the invoice header.

 

I'll forward this issue to our product developers, so they know this option is something you would like added to the next update. I'd also encourage you to send feedback and suggestions as well. Your voice plays a crucial role in determining how to best improve QuickBooks.

 

Here's how to send feedback and suggestions:

 

1. At the top menu bar, go to Help.
2. Click Send Feedback Online.
3. Enter your request/product suggestion, then click Next.
4. Click Skip and send a message.
5. Select Feedback as the Category.

 

Thanks for being a part of our QuickBooks family. Don't hesitate reaching out to me again if you have other questions. I'm always here to answer them.

Level 1

Invoice Templates

Thank you for the quick turnaround.  However, let the developers know that it was working before and now its not.  I don't want it to come across a feature upgrade when it's really like a broken feature.  Again, thank you. 

Level 1

Invoice Templates

mnovielli,

 

Try unchecking the "Shade alternate table rows" checkbox toward the bottom center of the print dialog window.

Level 1

Invoice Templates

That worked!  Thank you for sharing!!

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