I appreciate you for reaching out to us regarding your inquiry about IRS payments, Leonora2.
To assist you effectively, I recommend you contact our Live Support team directly. As much as we’d love to help here, the Community has limited access to specific account details for security and privacy purposes. Your concern involves account-specific and payment-related details, which only our Live Support team can securely access. They’ll be able to look into the transactions, investigate how they were handled, and provide you with the information you need.
Here's how:
- Click the Help ? panel in the upper right side corner of your screen.
- Enter your concern in the Search box.
- Select Contact Us.
- Choose either Chat or Callback.
Please make sure to check their available support hours to contact them at the right time.
If you have any additional questions or concerns, feel free to click the Reply button. We're always here to help!