I recognize the importance of identifying the cause of the discrepancy between the QuickBooks Desktop (QBDT) balance and the amount requested in the Payment Network, Gomuchfaster. My goal is to help you resolve this imbalance.
Since the Community is a public forum, I suggest contacting our Payments Support Team during their support hours since they possess the necessary tools to securely open your account, investigate the discrepancy with your financial data, and help resolve the problem. Here's how to reach them:
- Open QuickBooks.
- Go to Help and select QuickBooks Desktop Help/ Contact Us.
- Enter Payments support or any keyword related to your concern in the Search box.
- Click Contact Us.
- Sign in to your Intuit account. Select Continue and then Continue with my account.
- A single-use code will be emailed to you. Enter them and hit Continue.
- Choose to Chat with us or Have us call you.
Furthermore, I'll provide this resource to assist you in issuing sales receipts if you receive full payment at the time of sale: Create sales receipts.
We're always here to help if you have other questions about handling invoices. Feel free to get back to us in this thread by clicking the Reply button.