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Join nowI've have the same issue. Started April 7th 2022. Did everything asked to do and on hold now for the 8th time in over two months. Please help.
Hi Ron in Miami,
I know that this hasn't been easy for you. To ensure that this will be taken care of, I'd still recommend contacting our technical supports. One of our representatives will review your previous cases and investigate why you're unable to receive payment notifications.
You can connect with us through this link: Merchant Services (Payments). I'm also adding these articles to learn how to add Intuit's service email addresses to your email's list of accepted senders: Receive important email messages from Intuit.
If you have any other concerns or further questions about QuickBooks Payments, feel free to leave them below and I'll get back to you.
This is missing from my Settings and Alerts:
Find the Email Alerts section and make sure you have Yes selected for Receive Credit Card Deposit Notification.
4. Press Save Changes, if any were made.
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