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i can print reports. I cannot print checks -- Payroll or bill pay
I want to ensure you can print checks in QuickBooks Desktop, @Mayor10.
To start, let's consider the following:
After that, let's check your printer if it can print outside QuickBooks:
If the print test didn't work, follow these steps:
If the issue persists, go to Solution 1 of this article: Troubleshoot PDF and Print problems. This fixes most of the common printing issues. Once done, print the check again.
Here's the article that will give you details about the process: Fix printing issues in QuickBooks Desktop. Since you're done with the print test, let's proceed to Step 4.
Also, I've added an article that will help you align checks when printing.
Feel free to leave a reply in the comment section if you need further assistance printing your checks or anything else related to QuickBooks. I'm always ready to help you. Have a great day ahead.
Same problem here. Desktop Accountant in single-user mode.
Prints from other apps, not QB.
Prints invoices but not checks.
Updates are the latest version.
PDF and XPS are updated and repaired.
Ran the Printer repair tool from the Tool Hub.
Restarted computer and printer.
I appreciate the time and effort you've put into participating in the Community thread, CT109.
Since you mentioned that you've already exhausted the possible troubleshooting steps, I suggest reaching out to our Customer Support Team for further assistance with the next troubleshooting procedure.
To reach out to our Customer Support Team, you can take the following steps:
Our support hours are subject to occasional downtime due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control. The support hours for Pro, Premier, and Plus are Monday to Friday, 6 AM to 6 PM, while for Enterprise, support is available anytime, any day.
For further details and additional information, please refer to this article, which includes the direct phone number for QuickBooks Desktop support: Contact QuickBooks Desktop support.
Additionally, you can check out this article for additional insights and information on setting up your printer in QuickBooks Desktop: Print or reprint paychecks and pay stubs.
Should you encounter any challenges with other printing-related processes in QuickBooks Desktop, please don't hesitate to share them with me. I'm more than willing to assist you further. I eagerly await your response and wish you a productive day!
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