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I recently migrated from QB Desktop to QB Online.
In the Desktop version I'd see voided checks in the check register. But today I had to void a bill payment/check in the Online version and I'm not seeing the voided check number in the check register any longer. I'm almost certain I voided it rather than deleted it. Shouldn't I be seeing a voided entry?
Thanks for any feedback!
Solved! Go to Solution.
With QuickBooks Online (QBO), voided bill payment/check entries won't be displayed on your register, sriii. However, you can generate a report to view them. I'll guide you through the steps.
Before doing so, please note that the report we're about to generate is only accurate if Void was used on the voided check. They can also be voided through a journal entry.
To run a report to help track voided checks, here's how:
Also, you have the option to save the report's current customization settings for future use. If you wish to do so, check out this article: Memorize reports in QuickBooks Online.
Stay in touch if you have other concerns about voided checks and managing expense transactions in QBO. We in the Community are always ready to help you out.
With QuickBooks Online (QBO), voided bill payment/check entries won't be displayed on your register, sriii. However, you can generate a report to view them. I'll guide you through the steps.
Before doing so, please note that the report we're about to generate is only accurate if Void was used on the voided check. They can also be voided through a journal entry.
To run a report to help track voided checks, here's how:
Also, you have the option to save the report's current customization settings for future use. If you wish to do so, check out this article: Memorize reports in QuickBooks Online.
Stay in touch if you have other concerns about voided checks and managing expense transactions in QBO. We in the Community are always ready to help you out.
Very helpful. Many thanks!
Very helpful! Many thanks!
We're glad you're able to resolve this, @sriii.
If you have any follow-up questions related to voided payment or any additional questions about QuickBooks Online, know the Community team is always ready to help you again.
Feel free to comment below so we can get back to you as soon as possible. Have a good one.
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