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Adward4321
Level 1

Why am I denied for accepting online payment?

Newtoki@There can be several reasons why you might be denied for accepting online payments. Online payment processing involves various factors and considerations that payment providers assess before approving or denying an application. Here are some potential reasons:

  1. Incomplete or Inaccurate Information: If you provided incomplete or inaccurate information during the application process, the payment provider may deny your application. It's important to provide accurate and up-to-date information to ensure a smooth approval process.

  2. High Risk or Suspicious Activity: Payment providers have systems in place to detect and prevent fraudulent or high-risk activities. If your business is categorized as high-risk based on factors such as the industry you operate in, your business model, or your credit history, your application might be denied.

Adward4321
Level 1

Why am I denied for accepting online payment?

There can be several reasons why you might be denied for accepting online payments. Online payment processing involves various factors and considerations that payment providers assess before approving or denying an application. Here are some potential reasons:

  1. Incomplete or Inaccurate Information: If you provided incomplete or inaccurate information during the application process, the payment provider may deny your application. It's important to provide accurate and up-to-date information to ensure a smooth approval process.

  2. High Risk or Suspicious Activity: Payment providers have systems in place to detect and prevent fraudulent or high-risk activities. If your business is categorized as high-risk based on factors such as the industry you operate in, your business model, or your credit history, your application might be denied.

GerriD
Level 1

Why am I denied for accepting online payment?

I just started my buiness a month ago and signed up for quickbooks to take payments from my clients. I did everything I was asked to do, sent all my verification info, my EIN letter, bank statement, license. I got an email saying I was approved to take payments so a client made a payment and then I was emailed right after saying I can't accept payments and they closed my account. No reason as to why. I paid for this subscription to be able to process card payments, had an email saying I was good to accept payments then denied once my cleint put in their payment information. I don't understand it. Not to mention I paid to use this service and now I can't touch it. I don't have the greatest credit on my personal life but it has nothing to do with my business. Those are 2 seperate things. I didn't ask to borrow money or for credit, just to accept payments from my clients that I do work for. It doesn't come from quickbooks it comes from my clients! 

Angelyn_T
QuickBooks Team

Why am I denied for accepting online payment?

I understand your interest in accepting and taking customer payments online, GerriD. Helping you sign up for QuickBooks Payments is my top priority today.

 

The Merchant Services provides comprehensive terms and conditions that cover all the essential information for their accounts. The agreement outlines the terms of the service and can help explain why the QuickBooks Payments application gets rejected.

 

I appreciate your effort in submitting all the necessary information for the application. At this time, I recommend contacting our QuickBooks Payment Support to get more information about why your account was closed. From there, they can also assist you in successfully re-applying for a Payment account.

 

On the other hand, you can run through the resources from this link to gather answers to the most frequently asked questions about QuickBooks Payments: QuickBooks Payments FAQ.

 

Stop by here if you have other questions regarding your QuickBooks Payments application. I'm here and ready to help.

4Gal
Level 11

Why am I denied for accepting online payment?

@GerriD 

You can apply a 3rd party merchant service to integrate with QB.

allydata
Level 1

Why am I denied for accepting online payment?

Im still trying to get approved for ally data group (the company im signed up with). I've found alternatives but I dont like them as much as quickbook... Im following this post to try to still get approved as well.

huntaccess
Level 1

Why am I denied for accepting online payment?

If you were denied for online payments through QuickBooks, it could be due to factors like incomplete information, credit history, business type, compliance issues, or limited availability. Contact QuickBooks support for specific reasons and guidance on next steps. 

merryray
Level 1

Why am I denied for accepting online payment?

To increase your chances of approval for accepting online payments, ensure that you provide accurate and complete information during the application process. Address any issues related to credit history, financial stability, compliance, and website quality before reapplying. Consider consulting with payment processing experts or advisors who can provide guidance tailored to your specific situation and help navigate the application process more effectively.

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