Can a MagTek card reader be bought used from another merchant and if so would it work on my desktop for QBO?

Hi there, @Elsa. Let me help share information about the card readers that best work with QuickBooks.

We're unsure if the card reader you brought from someone will work with your desktop. But I'd highly suggest using the QuickBooks card reader so you can take payments on the go and ensure that it works seamlessly with your desktop.

We support the following card readers in QuickBooks:

• QuickBooks Card Reader (This is currently the only mobile card reader that’s available for purchase.)
• QuickBooks GoPayment Chip and Magstripe Card Reader
• QuickBooks GoPayment All-in-one Card Reader

You can open this article for their features and compatibility with the program: QuickBooks Payments card reader features and compatibility.

Once ready, you can open these articles on how to order and set up your card readers in QuickBooks:

• Order a card reader for QuickBooks 
• Set up a card reader for QuickBooks GoPayment

Feel free to message me anytime if you still have questions or concerns. I'll be here for you. Take good care.

I was trying to get the All in One because I wanted to take payments on my desktop (and not my phone) but I was told by QB customer service that the All in One (which my understanding is the MagTek) was discontinued and only the mobile card reader was available. I was trying to find out if other retailers sell this or if I could buy it second hand from someone?

This seems so crazy to me.  I can't comprehend why Quickbooks doesn't have a card reader that connects to your computer that accepts swipe, chip, and tap for Quickbooks online.  I can't expect my employees to create an invoice in QB and then pull out their phone to then pull up the invoice they just created, and connect to the dumb go payment reader to process a credit card.  This is absolute lunacy! Especially since the only way to accept credit cards from an invoice that gets mailed to a customer is through Quickbooks payments.  

We are quite literally forced  to use Quickbooks Payments but can't process a payment in Quickbooks Online locally.  There is even a button for "swipe" but you can't swipe? 

When there are so many options from other companies out there that are light years ahead of Intuit, I am just a total loss.  I left Intuit because of things like this, being forced down an ecosystem network that is broken all over the place.  Much to my chagrin I have been compelled back because of the CPA I have and I can't regret it more.  Please either open up quickbooks to take other card processors like everyone else does, or have a complete solution.  You are dealing with nearly all small businesses.  We want to take a credit card sale at our counter not have a mobile puck we can carry around and connect to our phones only! 

The frustration is overwhelming. 

Not only have I purchased the Quickbooks Chip and Magstripe reader in the past, which was straight garbage from the get go, but I recently purchased the newly updated Quickbooks Card Reader and charging stand for almost $100 to find out that it still won't work with my desktop to take payments. So instead, I have to fiddle with my phone and log into a separate program (QuickBooks GoPayment App) in front of my customer in order to take their payment and, lets not forget that it will no longer swipe a mag stripe. So if you have a customer with a worn out chip and tap is not available on their card... then what? I'm in a very rural area and maybe our banks are completely up to date on all things, but I do like to be paid for my services without having to run through quite so many hoops. This is ridiculous. Apparently, it will work with Quickbooks Desktop, that you no longer sell either. How about we start making out subscriptions payments via check as I see you are not interested in making our payments easy to accept, yours should be equally as difficult.