Can I Opt Out of the ACH changes?

Hi Maggie,

I'm wondering the same thing.  I am perfectly willing to wait.  I was afraid this was coming when I saw they offered to do it for free (due to the pandemic)  I didn't sign up for it then because I didn't want to get used to the speed.  This WILL prevent me from recommending QBO online to others.

Hi there, IESMaggie and CindyR97,

I appreciate you for sharing your thoughts about the ACH changes in fees for QuickBooks Payments. These changes can best be addressed by our Merchant Team as they can provide a complete explanation and information about the fees.

To become more familiar with the different fees for QuickBooks Payments, check out this article: What are the fees for QuickBooks Payments?

You can also check our QuickBooks Payments website for the latest processing fee rates and pricing.

If you have other questions about QuickBooks Payments, you may want to visit this page to find answers: QuickBooks Payments FAQ.

You can always get back to me if you have additional queries. I'll be around to answer. Have a good one.

@CindyR97 @IESMaggie 

Explore Melio to accept ACH payment for free.

https:// melio.grsm.io/quickbooks

I feel the same way. Technology makes things less expensive, not more expensive. If anything the transaction fees should be going down. There are many alternatives to QuickBooks. The best solution is to choose one of them and replace QuickBooks. 

There are many options in the market including the free one. Contact us should you need to purchase a 3rd party conversion service.

All the links you provided do not provide an answer to our question how do we opt out of ACH next day deposits and none of the resources provide an option to do so. A 1% charge is going to kill small businesses. The $.50 my company was paying for 3-7 day deposits was a fair and equitable standard. We need answers and REAL options. The public as a whole is sensitive to small businesses trying to stay afloat during a pandemic. Unless @QuickBooksHelp provides a real solution there is going to be more than just community posts.

Hello Nweb!

I understand that you want to opt out of the instant deposit so you won't be charged with an additional 1% fee. Let me share some info about this.

The reason for this change is that QuickBooks Payments will no longer support the 2-day and 5-day ACH transfers.

In addition, we already created a case and escalated this concern to our Product Team so they can take action regarding this. I suggest reaching out to our Support Team so they can include your account in the case.

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "QBO ACH Speed/Pricing Change".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

In the meantime, you may request a rate review to see if you qualify for discounts. 

Need more tips in using QuickBooks Online? Check this link: View all articles.

We'll be right here if you need more assistance. Take care always!

HOW ABOUT you just dont rip off small businesses?

This is unethical and not right business, especially current accounts. Maybe if you open a new account. This 1% is not right!!! 

We also are not happy about this, as we were fine waiting for our funds to clear. Not being given an option is not good business. We spent nearly $1,600 this past year with QBO. At this time we will be exploring options. Our biggest concern is data transfer, but better to switch now before greater growth makes that even more difficult in the future. Has anyone explored other options besides QBO, or had experience in data transfer to another provider? Thank you for any information. Best Regards, Safety Steve.

@Nweb @Lovedidi1014 @IH8intuiCS 

Have you explored these free apps to accept ACH payments for free?

https:// melio.grsm.io/quickbooks

https:// veem.grsm.io/veems

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@Safety Steve wrote:

Has anyone explored other options besides QBO, or had experience in data transfer to another provider? 

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@Safety Steve 

There are many options in the market to replace your QBO. Contact us in private to purchase a 3rd party conversion service.

YES I Signed up with melio and it was simple but you can only add text to the email with your QB Invoice.  So I Cannot add PAY HERE logo.  So it may be missed.

BASICALLY QB IS RIPPING OFF SMALL BUSINESSES!  We should have option for 2-3 day payment at no cost.

The worst thing about this change is the timing.  We are struggling to keep our businesses afloat by cutting costs left and right.  Suddenly, QB decides to take 1% (or more) from our gross revenues.  There couldn't be a more inappropriate time.