Changing bill payment method

Thank you so much.  I kept trying to select cc from the drop down but I failed to see the payment method as check and didn't change it to credit card.  Thanks again.

How do I change the bill payment method under bill pay to include other methods.  I tried do it by typing a new method and it won't let me.  There should be one that says Other

We're glad you've joined this thread, @kekoakat.

Let me help you change the bill payment method under bill pay.

Before anything else, we'd like to know if there's a specific error message when you try to change the payment method.

QuickBooks Desktop (QBDT) never utilizes Bill pay. If you want to change payment method in the Pay Bills section. You can follow the steps below:

1. Go to Vendors, then Pay Bills.
2. Tick the boxes you want to pay the bills.
3. Click the Method dropdown below and pick the payment method you want.
4. Choose an Account.
5. Once done verifying all details, click Pay Selected Bills.

For more info, check out this article: Pay bills in QuickBooks Desktop.

If you're using QuickBooks Online (QBO) with Bill Pay, we can only edit the vendor's payment information to select a Payment method. Here's how:

1. Sign in to your QBO account.
2. Select Expenses, then Vendors.
3. Click the vendor you want to change payment mode.
4. Click Edit. Then, Bank payment info.

You can read this article for additional info: Learn about QuickBooks Bill Pay.

If you want to learn how to check the bill pay add-on you have, feel free to read this article: Check which Bill Pay you are using in QuickBooks Online.

For additional questions about Bill pay, click the Reply button below. I'll be willing to help. Keep safe always. 

I go to my account with correct user and if but it shows just a blank page. I need someone to call to give my new credit card 

Hello, @Aliho.

I can direct you to the appropriate support for inquiries related to your credit card.

If you're a QuickBooks Desktop user. Please follow these steps to connect with support:

1. From your QuickBooks Desktop account, click the Help menu at the top.  
2. Click the QuickBooks Desktop help /Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account, select Continue and then Continue with my account.
   • If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue.
   • If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.

Here's the contact the QuickBooks Desktop Customer Support Team article for more information about this.

However, if you're a QuickBooks Online Subscriber, Here’s how you can reach support:

1. Log in to your account.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose to Have us call you to connect with us.

For future help, to learn more about QuickBooks Payments, refer to this article: Common questions about payments deposits in QuickBooks Online. You can also visit our general help topics page to see other tutorials and guides for QuickBooks Online.

If you have further questions about QBO or QBDT-related concerns, you can comment below, and we'll respond as soon as possible.