Hi, are you still looking for businesses to join a class action lawsuit? 

and what about for Quickbooks for Mac users?

I'm not sure who is heading the campaign for class action however, I was just denied a refund for the fees for the online subscription services being contested.  During migration I was asked to create new profiles open the subscription so they could work on fixing migration issues.  We then closed down the other profiles however still have not received the refunds and now they are being denied all together from their email respondent.

I am having issues as well. How are things going with your case?

  What is your email address, Quickbooks has taken out more payroll tax than it has logged in my history and talking to the support is completely useless. I would like to join a class action lawsuit. I am sick of these useless money grubbing scum. 

Not sure how this is going...but we've had horrible problems with them filing our state reports correctly then getting them rejected. Then they don't correct them when we tell them how they messed them up. It has caused us mountains of headaches and penalties and interest they will not address. I am sure we aren't the only ones. They are not providing the service they are paid to do.

Please email me your email to:  [email address removed].  I would like to join this Class Action Lawsuit.

I will join the lawsuit. I will also help coordinate with many other QB Intuit users I know of and coordinate with other forums (such as Reddit) to get more people. This seems like a massive issue.

Intuit QB is holding my $20k. They shut down my account ~a month ago for "business reasons" and wont clarify why. Prior, they were asking for documentation, and we submitted everything timely. At NO point during the last 6 weeks did someone from Intuit call me (I'm the business owner), other than a salesman to upgrade my account. I was told by representatives twice that I'd receive a call back, never did. 

They are telling me:
1) they don't know why the account was shut down

2) all requested paperwork has been submitted

3) "60-90 days PLUS" for funds to be released, and they confirm "plus" could mean over a year

4) there are no further steps I can take to get funds released

5) the reps I talk to, and me, have no way of communicating with the team who release funds

You can add another massive number of people to this lawsuit for everyone who uses TD Bank and hasn't been able to access any banking information since April 2024.  It's just an endless cycle of lies and misdirection.  QBO is perfectly happy to keep taking our money in fees every month with nothing to access.

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It is obvious they are guilty of conspiring with the other software makers to steal from the general public with ridiculous fees and subscription. It is also obvious this online software is the absolute worst software that Intuit has ever put out. It doesn't work and it's designed by IT guys that have no clue how to do bookkeeping. This is a pile of stank. No other way to say it? Bull____ So yes, I would love to join a class action lawsuit against these criminals. 

It's more disheartening to see Quickbooks employees acting nice and demanding you be civil to them when they are the getaway drivers of a bank heist. YOU ARE ALL GUILTY!!! Enron hid it better than you losers. 

Were you able to get back in?

Hi, TGall.

I hope you're doing well! I'd love to assist you with your issue, but I need a bit more information to understand your concerns fully. Could you please provide more details about them? Knowing the exact context will help me offer a tailored solution to your problem.
 

In the meantime, feel free to visit our QuickBooks Help page. We've gathered a range of resources and topics that might help you with other tasks related to your account.

I am looking forward to your reply so I can help you more effectively.

Hello, 

In March of this year while attempting to file my taxes, I was informed Desktop Pro 2020 would no longer work with Turbo Tax. When I called Intuit Quickbooks I was to told not to worry, if I sign up for QBO I will be able to transfer my files. That was not true. I continued to use QBO since I was also told my Desktop would no longer be supported. Within a couple of months I found a random charge on my checking account from Intuit. It was not taken care of despite the numerous phone calls I made, and promises the reps continued to make, so I was forced to get my bank involved.  I asked them to file a claim on that one charge. Unfortunately, without my knowledge or permission, my bank filed a claim against all of the Intuit charges on my account, including the QBO subscription I paid $505.53 for in March. I called my bank immediately, and informed them I never authorized this action. They reversed the claim, and then Intuit cancelled my subscription. I have literally spent hours, days, and months on the phone. Not one single advisor has been able to help. I asked to escalate the call last week, and the person I was transferred to completely blew me off like everyone else. This was the "escalation team"....Yesterday, I was on the phone for hours once again, and was told my account had been "flagged" as if I am a criminal. My account will not take a payment to update the subscription. I have tried myself, and the advisor I spoke to yesterday tried two credit cards and my bank account with no luck. I was told I will have to pay almost double what I paid in March to get my account back. I am still waiting on a call back from the advisor I spoke with yesterday, but unfortunately based on every single experience I have had with this "support" team, I do not expect a call back. It is 4:07 p.m. and still no call. My account sits in limbo despite the 20 years I have supported Intuit Quickbooks and Turbo Tax. With my time being spent on the phone with this "support" team the last 8.5 months has been an absolute waste, and I have lost business in an already tough economy. It is disheartening and disturbing that such incompetent individuals have access to millions of financial records. I received another tip today to reach out to the Office of The President and did so. This was the first time I have received an immediate response. We will see what happens.

@TGall 

I was informed Desktop Pro 2020 would no longer work with Turbo Tax.

You can use the trial version of QB Desktop Enterprise to export data from QB Desktop 2020 to TurboTax. You don't need to convert data to QB Online.

We are so beyond this at this time, but thanks for your input. Had an advisor known what to do in the beginning I would not be in this situation now....I have been so far mislead it is unbelievable and incredibly disturbing. 

The issue has been escalated, so hopefully it really is addressed correctly this time....but now I wait....again.