Thank you for joining the QuickBooks Community forum, Karen. I understand you want to void the original transaction in QuickBooks Online and remove it from the contractor's payment history. I've got insight and guidelines to help you achieve this.
Depending on your processing time and product, you may be able to delete or void a payment.
To delete or void processed direct deposit payments:
If the direct deposit payment has been processed, you can no longer void, cancel, or delete the transaction. However, you can Create a Journal Entry to offset a contractor's direct deposit transaction amount.
To delete or void unprocessed direct deposit payments or non-direct deposit payments:
- Go to Expenses, then Vendors.
- Choose your contractor.
- Look for the payment you want to delete or void, then select View/Edit.
- Select Delete or Void.
- Pick Yes to confirm changes.
For detailed information, refer to this article: Void or cancel contractor payments.
I'm adding these articles you can use in the future:
Following these steps, you are voiding the transaction and removing it from the records. This way, it won't affect the contractor's payment history. If you have more questions about contractor payments, post them here in the forum. I'll always be around to answer them. Stay safe!
