I've noticed that when I apply a deposit to an invoice that the customer is not able to choose to pay it online via ACH for the $25 convenience fee because the invoice is partially paid, even when the "customer pays the fee" setting is turned on in the settings. Has anyone figured out a work around for this?
We are in the construction industry and most of our projects have deposits. The $25 convenience fee would be less for our customers in most instances than turning on the business pays the fee function and adding on a 1% fee as a separate line item.