How do I enter a credit card refund for a customer when we use a 3rd party merchant processor. The initial payment is still showing as an unapplied payment. When I try using refund receipt it puts that amount in print check que but there does not seem to be a way to link it to the original payment. I knew how to do it in desktop but cannot seem to figure it out in QBO and all of the answers I find relate to doing this when QB is your merchant processor.
