Hello there, payments-steeles.
I completely understand if you're feeling scared and frustrated, especially with the holidays approaching. Your well-being and safety are my top priorities, and I hope this situation gets resolved swiftly. I'm here to ensure that your concern about the withheld funds is addressed through the appropriate channel.
We want to help you about this one. However, payments and other account-related concerns requires special handling and real-time cooperation to resolve the issue.
I still recommend contacting our Payments Support Team for further assistance. One of our specialists will review the notes from your previous call or chat. From there, they'll be able to provide more details about the status of the case. Follow the steps below to obtain the contact information:
- Open your company, head to the Help icon in the upper right to display the support window.
- Go to the Assistant tab and enter a brief description of your concern in the Type something bar.
- Click the Get help from a human link to see more options.
- In the How would you like to connect with us? section, select Chat to start a conversation and Callback to speak with an agent.
To know more about the best time and day to get in touch with our support team, you can browse through this article for the complete details: Contact Payments Support.
I've also included a couple of informative resources about working with QuickBooks Payments that could be beneficial for you in the future:
Furthermore, these links provide valuable insights into troubleshooting rejected payments and addressing various payment-related concerns:
Feel free to drop by the Community if you have any other queries or concerns regarding QuickBooks Payments, particularly when it comes to your funds. Rest assured, I'll do my utmost to provide you with the best assistance possible, payments-steeles.
