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CharmCr
Level 2

How can we delete a Venmo or PayPal option for payments? We want our clients to pay only using their credit cards.

How can we delete a Venmo or PayPal option for payments? We want our clients to pay only using their credit cards.

3 Comments 3
Bryan_M
QuickBooks Team

How can we delete a Venmo or PayPal option for payments? We want our clients to pay only using their credit cards.

Welcome to the Community space, @CharmCr. We see that the credit card option is more feasible on your end when receiving payments from your clients. You're in the right place, so let's get straight on our goal.

 

The only option to delete any payment method is to make it inactive. However, if you formerly used it, we'll need to change the payment method of each transaction that uses that method. 

 

Here's how to make a payment method inactive:

 

  1. Click the Gear icon, and choose the All lists option below the LISTS column.
  2. Select Payment Methods.
  3. The lists of your payment method will show. Click the dropdown icon beside the payment you want to delete. 
  4. Pick the Make inactive.

 

If you encounter the prompt message, "This payment method can't be deleted because it is used on a customer." As mentioned above, we need to change the payment methods of each transaction to make it inactive. 

 

However, if the transaction of that payment method is too many for you to change and will draw a lot of your time, we have a workaround here. Every time you create an invoice, put a checkmark in the Cards field before saving it.

 

Moreover, we'll share these articles for future help:

 

 

We're pleased to have you here. Please come back if you have additional questions. We'll answer it promptly. Thanks again, and have a good day.

CharmCr
Level 2

How can we delete a Venmo or PayPal option for payments? We want our clients to pay only using their credit cards.

Thanks for the assistance. I was able to follow through the process. We're hoping it'll work this time.

CharleneMaeF
QuickBooks Team

How can we delete a Venmo or PayPal option for payments? We want our clients to pay only using their credit cards.

Glad to know we're able to provide the solution that you're looking for, CharmCr.

 

Please let us know how it goes so that we can ensure this gets resolved.

 

If you need additional help in managing and running reports, please let us know. We're always here to help you out.

 

I've also added our View All Help article for future reference. There, you can search topics that'll help you in completing your other QuickBooks tasks.

 

Have a great day ahead!

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