How to apply portion of delayed credit to a new invoice? As the amount of new invoice is less than delayed credit created before.
Solved! Go to Solution.
I'm glad the previous response was helpful, Brenda. Let me explain why your delayed credit status changed to converted.
To begin with, when you apply a delayed credit to an invoice, its status will change to Converted, regardless of the amount you've entered.
For example, if you create a delayed credit for $2,000 and then create an invoice for $1,000, you can no longer use the remaining $1,000 balance. However, this remaining balance will not affect your books.
If you want your customer to have an opening balance, wherein you can use its portion, I suggest using a Credit Memo instead. Unlike a Delayed Credit, a credit memo is a form issued to customers indicating a credit towards their account, which you can use for future invoices.
For example, if you create a credit memo for $2,000 and then create an invoice for $1,000, you can still use the remaining $1,000 balance.
To address your concern, you can either create a new delayed credit for the remaining amount or make a credit memo and apply it to future invoices.
For more information about delayed credits and credit memos, please refer to this article: Create and apply credit memos or delayed credits in QuickBooks Online.
Additionally, you can check out this article to learn how to see your best seller and the cost of goods: Use reports to see your sales and inventory status in QuickBooks Online.
If you have further concerns about delayed credits, please comment below. Have a great weekend.
You've come to the right place, BrendaThere. Let me help you with applying a portion of delayed credit to a new invoice in QuickBooks Online (QBO).
We'll need to enter the exact amount of the delayed credit first. Let me guide you on how:
Once done, apply the delayed credit to the new invoice by following the steps below:
To learn more about creating a credit memo or delayed credit to customers, you can check out this article: Create and apply credit memos or delayed credits in QuickBooks Online.
Moreover, you can refer to this article for more insights about receiving and recording invoice payments after applying the credits: Record invoice payments in QuickBooks Online.
We are still ready to back you up if you need more help with managing your invoices or QuickBooks-related concerns. We'll keep the thread open so you can comment back.
We'll need to enter the exact amount of the delayed credit first. Let me guide you on how:
Once done, apply the delayed credit to the new invoice by following the steps below:
To learn more about creating a credit memo or delayed credit to customers, you can check out this article: Create and apply credit memos or delayed credits in QuickBooks Online.
Moreover, you can refer to this article for more insights about receiving and recording invoice payments after applying the credits: Record invoice payments in QuickBooks Online.
We are still ready to back you up if you need more help with managing your invoices or QuickBooks-related concerns. We'll keep the thread open so you can comment back.
Thank you! I added the delayed credit to the line and changed the credit amount i actually needed. However, when i saved the new invoice and went to check the delayed credit, i found that the total amount of delayed credit was converted, and the rest of the credit could not be applied on futrure invoices. How to solve this problem?
I'm glad the previous response was helpful, Brenda. Let me explain why your delayed credit status changed to converted.
To begin with, when you apply a delayed credit to an invoice, its status will change to Converted, regardless of the amount you've entered.
For example, if you create a delayed credit for $2,000 and then create an invoice for $1,000, you can no longer use the remaining $1,000 balance. However, this remaining balance will not affect your books.
If you want your customer to have an opening balance, wherein you can use its portion, I suggest using a Credit Memo instead. Unlike a Delayed Credit, a credit memo is a form issued to customers indicating a credit towards their account, which you can use for future invoices.
For example, if you create a credit memo for $2,000 and then create an invoice for $1,000, you can still use the remaining $1,000 balance.
To address your concern, you can either create a new delayed credit for the remaining amount or make a credit memo and apply it to future invoices.
For more information about delayed credits and credit memos, please refer to this article: Create and apply credit memos or delayed credits in QuickBooks Online.
Additionally, you can check out this article to learn how to see your best seller and the cost of goods: Use reports to see your sales and inventory status in QuickBooks Online.
If you have further concerns about delayed credits, please comment below. Have a great weekend.
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