How to enter a purchase order that has not been fulfilled, but is charged and credited

Thanks for coming here, @d.riseberg.

I'm here to share information with you on how to record your transaction on QuickBooks Desktop. 

1. Go to the Banking menu, then select Enter Credit Card Charges.
2. From the Credit Card drop-down, select the credit card account.
3. Select the Refund/Credit radio button.
4. Choose the appropriate Vendor name and enter the Date, Ref No, and Amount.
5. Enter an appropriate memo to describe the transaction.
6. If you returned Items, select the Item tab and enter the Items and Amounts from the refund.
7. If the refund does not have Items, select the Expenses tab, select the appropriate Accounts and enter the Amount.
8. Select Save & Close.

For more details about this process, see this article: Record a vendor refund in QuickBooks Desktop

Additionally, to further guide you in managing your vendor credits and other expense transactions in QBDT, I'd recommend checking out this article: Accounts Payable workflows in QuickBooks Desktop.

Let me know if you have other questions while working with purchase orders. I'm here to further assist. Have a lovely day ahead.

If I understand you, I should enter the CC charge from the purchase order, as if I actually received the items.  Then take the credit for the same items, when the credit was issued.

This will obviously be in balance on the books.  I just wasn't sure if it should be handled in a different manner, since the items were never shipped.

Thanks

Thank you for getting back to us, @d.riseberg.

Yes, you're right! To check for other ways how to handle this transaction in QuickBooks Desktop (QBDT), I suggest consulting an accountant. They are the ones who can advise you on how to handle these transactions.

Refer to this article for more information about creating purchase orders out of an estimate: Create purchase orders in QuickBooks Desktop.

You can refer to the following article for more information about how to handle your inventory: Receive inventory. 

Please let me know if you have any questions about your transactions. Let me know in the Reply section below. Keep safe and enjoy the rest of the day!