My bank account has settings for a ACH fraudulent transactions. On business working days, I need to go online the banking website before cut off time (3pm) and approve ACH transactions that will happen on that day. If I dont do the transaction that I press to be paid in QB online, will be denied.
I completely forgot to go in the bank in this specific time to approve the transaction that I had for that day. It was 4 payments made by QB online. Since that, I haven't been able any more to use my bank in QB to make payments. It says "Bank Invalid".
I've try to remove and add again the bank, I have tried to change the credentials. I've tried to talk to an expert, even to request a call back but has been a month that this problem is happening and is really really annoy.
I've forgot to approved the transaction is the bank website for 3 opportunities. the first 2 Time, I was able to talk to an expert by the chat. They escalated my problem for other person and my problem was resolved and fixed I couple days and I was able to use the same bank to make payments again by QB online. But this time, has been over a month, nobody got back to me or fix my issue.
Does anyone know how to fix it.
If this future of prevent my bank to get charge unknown transaction will be a problem with QB every single time that problems might occur and I dont approve it. I might need to move to another application such as Toast that is already offering same ideals futures than QB.
