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jb3883multiservice
Returning Member

Invoice says it jas been paid but I haven't received the deposit

Haven't received deposit

1 Comment 1
NerbynMaeI
QuickBooks Team

Invoice says it jas been paid but I haven't received the deposit

There are several possible reasons why you haven't received your deposit, jb3883multiservice.

 

To begin with, if you're a new user of QuickBooks Payments, your first few payments may take longer to process. It can take up to 5 business days for these initial payments to be deposited while your account is being set up. Once the setup period is complete, future payments will be processed more quickly.

 

If you'd like to check the deposit speed, refer to this article: Find out when QuickBooks Payments deposits customer payments.

 

However, if you don’t use QuickBooks Payments, the deposit timing will depend on the bank receiving the payment. Processing times can vary depending on factors such as the payment method and the bank’s internal procedures.

 

Feel free to reach out again if you need further assistance.

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