Journal Entry to Pay Bill with Vendor Credit

This is not what we want you to experience, @kmboyettBLH.

I can guide in creating a journal entry to pay your bills in QuickBooks. Also, I'd like to share additional troubleshooting steps to resolve the crashing of QuickBooks 

First, you can follow these steps in creating a journal entry. 

1. Go to the Company menu.
2. Choose Make General Journal Entries.
3. Set the date of the journal entry.
4. Fill out the fields to create your journal entry. Make sure your debits equal your credits when you’re done.
5. Click the Save and Close button.

Once completed, you can now apply the journal entry to your existing bills.

1. Go to the Vendors menu.
2. Select Pay Bills.
3. Mark the bill you want to pay.
4. Choose Set Credits.
5. Under the Credits tab, select the available credit and select Done.
6. Click Save & Close.

On the other hand, you can re-sort your vendors' list. This resolves unexpected behavior while managing your vendors' list and transactions.

Here's how:

1. Go to the Vendors menu.
2. Select the Vendor Center. 
3. From there, click on the View tab, then tap Re-sort List.
4. Hit OK to confirm the action.

Once completed, you can run the verify and rebuild tool. The tool cleans up any data damage within the specific company file and diagnoses anything that might need your attention.

To Verify:

1. Click File at the top menu.
2. Go to Utilities then select Verify.

To Rebuild:

1. Click File at the top menu.
2. Go to Utilities then select Rebuild.

Please feel free to read this article for the detailed steps and information: Resolve Data Damage on your Company File.

You might also want to read this article to learn more about importing GJE: Send and Import General Journal Entries.

That's it! Let's give this a try and let me know how it goes in the comment section. I'll be around if you need any help.

Resorted the vendor list; I've done the verify/rebuild before, just did it again; same problem.

Everytime I go to the Pay Bills screen and apply a credit, QB locks up, regardless of how I enter the credit.

I'm trying to get around using this screen, even if that means logging the bills some other way.

Any help would be greatly appreciated. 

Hello there, @kmboyettBLH. 

Thanks for providing an update on the troubleshooting steps you've tried. I'm here to help you fix your Pay Bill window. 

This sounds like the vendor data is damaged. With that being said, you can create a new vendor and merge them together. 

Once you've created a new vendor, here's how to merge them: 

1. From the Company menu, click on Accounting tools, then Merge Vendors. 
2. Select a Master Vendor, then go to Merge. 
3. Pick Yes on the confirmation prompt, then choose OK on the Merge Complete window. 

For more detailed instructions with merging vendors in QuickBooks Desktop, you can refer to this article: Merge Accounts, Customers, and Vendors. 

If you have any more questions, I'm always here to help. Have a safe and productive rest of your day!

I was going to try to merge vendors, but I don't have an Accounting Tools option under Company menu

We have another way on how you can merge your vendors, kmboyettBLH.

The ability to have a merge feature can definitely save time when creating transactions or reports. You can right-click the name of the vendor and edit it to merge the vendor name.

Here's how: 

1. Select Vendors menu, then choose Vendor Center.
2. Take note or copy the name of the vendor that you would like to keep.
3. Right-click the name of the vendor that you would like to merge, then select Edit Vendor.
4. Replace the vendor name with the one you took note of or copied, then select OK.
5. A prompt will appear, select Yes to proceed with the merge.

For future reference, you can check out these helpful articles about creating income and expenses in QuickBooks.

Let us know if you need anything else. I'll always be right here to help.

The only issue with applying a credit to the Bill is an extra entry in the bank account ledger that is selected.

Any thought's on preventing the extra entry?

Hi, MrWright.

QuickBooks Desktop offers automation features, such as automatically applying credits to your bills. You might want to turn on and use this feature to prevent the extra entry.

Here's how to turn on this feature:

1. Click Edit at the top menu bar and choose Preferences.
   
2. From the left panel, select Bills.
3. Go to the Company Preferences, and enable the Automatically use credits.

I'll be sharing with you the following pointers below. These will provide you steps on how to write off vendor balances as well as removing vendor credits from bills:

Remove or unapply a credit from an invoice or bill.

Write off customer and vendor balances.

If you have other questions about vendor credits or anything in QuickBooks, let me know by clicking the Reply button below. I'll be more than happy to share additional help at any time. Have a wonderful week ahead!

I'm familiar with working this process.  However, I had to rework my J/E's  to correct for "class" errors I made on the original entry.  Now I can't figure out how to get the bills "unpaid" so I can apply the credits correctly.  Since they aren't actual credits, I can't use that method.  Any help is appreciated.

I can help you with handling this scenario, kimme04612.

We can delete the bill payment, create a new one with the credit applied to the bill. I'll walk you through the steps:

1. Open the transaction.
2. Select the Edit menu, then Delete Bill/Bill Pmt-Check.

For more information, please refer to this article for your reference: Void or delete a bill or bill payment check.

That should get you going. Tag me in a comment if you need more help.