Hello, RJAuto.
I can only imagine the frustrations you went through when trying to fix the withheld funds. I would also do anything in my power to make sure I get my hard earned money.
I appreciate your time in sending the needed documents to us for a resolution on the withheld funds. So, I'd like to take this moment and give you some details about your case.
I've taken a closer look at your issue, and I see that this matter is still under review by the Payments team. As soon as a resolution is concluded, they will communicate any further updates with you through email.
I have also submitted a formal complaint to the Payments team on your behalf. They may also reach out to you in the coming days for more details about your experience.
In the meantime, if you need to review your financials through reports, I'll include this article in case you need help: Run reports in QuickBooks Online.
If you have any other questions, or if you don't hear back with an update from the Payments team, you can always drop by in the Community. We'll provide a status update and other information. We're here to help.