Need the PAID mark remain when I save invoice as pdf

margarita a · ‎August 03, 2022

After I receive payments the PAID followed by date shows in the left corner of the invioce. However, when I try to print this invoice or save as pdf the PIAD line disaprears, does not show. Sometime customer wants to receive the invoice marked with PAID

It stopped working couple years ago. After updating to 2022 I was hoping it will come back. However, it is still a problem.

I"m using a desktop version

THank you

Margarita

JessT · ‎August 03, 2022

Hi Margarita,

The payment status is beneficial for everyone. Thank you for reporting this behavior. We can do some steps to check if you're just having data issues.

First, be sure to back up your company file. I always suggest this depending on the steps I recommend, so you'll have a separate copy of your current data.

Second, run the Verify and Rebuild data utilities. These are built-in tools that are used to detect and fix data-related issues. Here's an article for your additional reference: Fix data damage on your QuickBooks Desktop company file.

Let me know how the steps work for you. Have a good one!

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Need the PAID mark remain when I save invoice as pdf

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