Thanks for joining this thread, Marlohaus.

This isn’t the kind of impression I want to leave while using the product’s feature. I’m here to help provide clarifications about the billable box.

QuickBooks will automatically check the Billable field when a customer is assigned to purchase orders and bills. This can happen when the Mark all expenses as billable option is selected.

You may want to deselect this feature to prevent the Billable box from showing up. Let me guide you on how to configure the settings.

Here’s how:

1. Open the company file and go to the Edit menu at the top bar and choose Preferences.
2. Navigate to the Time & Expenses menu and click the Company Preferences tab.
3. Go to the Invoicing Options to see if the Mark all expenses as billable box is selected.
4. If the feature is activated, remove the checkmark to disable it.
5. Click OK to apply the changes.

I’m adding some links below that will guide you on how to efficiently manage your vendors' and customers' transactions. These resources contain topics about expenses, bills, purchase orders, refunds, and credits to name a few.

• Expenses and vendors
• Sales and customers

Don’t hesitate to post a comment if you have additional questions about billable expenses. I’m always ready to answer them for you. Have a good one.

Hello, Thank you for your quick response.  It appears that I have disabled the billable check box in the past but id doesn't make a difference.  The box still checks on default.  A bug maybe?  I'm using Mac Desktop version 20.0.5 R6

I appreciate your time getting back here, Marlohaus.

Let me share some troubleshooting steps to resolve your concern.

Seeing that the option is not enabled, this might be caused by a minor data issue with your company file.

To fix this, we can do the Verify and Rebuild Data. Before doing so, please make sure to update your QuickBooks Desktop for Mac to the latest release.

After the update, you can follow the step by step instructions in this article: Verify and rebuild data in QuickBooks Desktop for Mac.

Once done, try to create a bill and check if the Billable box is checked.

If you're still getting the same result after the steps above, I recommend reaching out to our Customer Care Team. They have more tools to help investigate what's causing the issue.

Here's how:

1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
2. In the Have a Question window, click the Contact Us link at the bottom.
3. From the Contact Us page, select any topics.
4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

I'm also adding this guide that includes the features and functions available in QuickBooks Desktop for Mac: QuickBooks Desktop for Mac User Guide.

You're always welcome to leave a reply on this thread if there's anything else you need. Me and my colleagues are here to help. Stay safe.

Hello,

Thank you again for the quick reply.  I guess my next step is customer support because no problems were detected with my Quickbooks data.  I did notice that there are 1 or 2 vendors that I do not have the Billable default to check.   I have yet to figure out why so more investigation on my side.

Is this solved?  Because I still need to uncheck this box every single time.  We never bill clients for expenses.

I'd like to join the conversation and help with your question about the billable expense feature, MickeyR. 

Unchecking the billable box for multiple transactions is still not available in QuickBooks. We have taken note of all feedback and product suggestions from this thread. 

In the meantime, you'll need to open each expense or time entry and uncheck the billable box.

If you're using QuickBooks for Mac, I'd like to share these additional user guides with you for more references:

• QuickBooks Desktop Mac 2021 User’s Guide 
• QuickBooks Desktop Mac 2021 User’s Guide 

For QBO, use this article instead: Getting Started With QuickBooks Online.

We hope to see some changes in the future soon. You can also reach out to us again or reply to me if you have more QuickBooks-related inquiries. 

How is this not resolved yet? This is something that has been brought to your attention for a few years now from what I can tell online,  and it is something that many companies like mine are having to deal. It drives me crazy that your tech's have not implemented an option to turn off the "billable check mark". Is this even something that they are working on? Are they even aware of the problem, and all the headaches and waisted time that it is causing? Please help us!!!!

"Unchecking the billable box for multiple transactions is still not available in QuickBooks. We have taken note of all feedback and product suggestions from this thread. "

This has been said for years now. Is this going to get resolved or should our company start looking at alternative accounting software?

Its funny how Intuit manages to update the program so it will NOT work with your payroll subscription every three years. Forcing us to purchase the newer version. Then when you get the newer version nothing else has even been upgraded or issues resolved. Its been years since this problem has been around. How many more new versions will we have to purchase before a fix is actually implemented?

6 more months have gone by and still there is no option to turn off automatic billable checkmarks, or at a minimum an  option to uncheck multiple billable checkmarks at one time. This absolutely drives me crazy. Is there anyone who is actually looking into this issue? Some kind of official response other than we'll "take note of the feedback" would be appreciated !!!

I dropped QuickBooks over this and the ads.

20 year user on enterprise paying 3000 a year.

Couldn’t be happier to get away from this company. Love the emails I still get though reminding me how these few things I committed on haven’t been fixed.

Who did you end up going with? If you don't mind me asking.....

I'm curious too, because I'd like to switch. I'm so over QB

I went with Foundation Software

So JenoP, 
Is anyone looking into the issue to resolve the issue? This is so frustrating!!!

This has been going on for years with many reports of this issue.  Please do a box that can select and deselect the check marks under the billable heading.  It is obvious that there have been many complaints.  I would think QB would like satisfied users.  I wouldn't think this would be a major fix and would save time for many users.  Please let me know the status of any fixes for this issue.

We always value your business needs. I'm here to make sure everything is properly addressed, ITPInc.

You'll want to let our product team know how this benefits your business. You can send your request instead. I've outlined the steps below so you'll be guided on how: 

1. Go to the Help menu.
2. Select Send Feedback Online.
3. Choose Product Suggestion.
   
   

Furthermore, you may also want to see how much money you spend and make for each job using the job costing tool. I've added this article for more details: Track Job Costs In QuickBooks Desktop.

Please touch base with us if you have any questions about the billable check mark. We're here to further assist you anytime.

2 things:

1, I thought that by expressing the issues I was having here on this forum, that it was being sent to your product team to address. A quick Google search will show that many people have had this issue for years and nothing is being done about it. 

2, You showed the steps on how to send feedback .....The only thing I find when I go to the help menu is....(Please see attached screenshots)

2nd screenshot

Thanks for getting back to us and providing a screenshot, Jason0025.

I appreciate you following the steps shared by my colleague above. Allow me to hop in and help ensure this is taken care of for you.

Based on your screenshot, it looks like you're using QuickBooks Online (QBO). Since the steps above are for the desktop version, here's how submit your feedback within your QBO account:

1. In QBO, click the Gear (Settings) icon at the top right.
2. Select Feedback.
3. Enter your comments or product suggestions. Then tick Next to submit feedback.

Once done, this will be sent directly to our Product Development team to help improve your experience in QBO. You can track feature requests through the QuickBooks Online Feature Requests website.

For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.

Please post again or leave a comment in this thread if you have more questions about this or anything else QuickBooks. I'll be more than willing to answer them. Stay safe always.

Really, you actually need someone to fill out some BS feedback form to get this resolved? Just forward this chat to your team. Would that be to complicated? Instead create a diversion about look at a topic on Job Costing something I and I'm fairly certain most people here already know about.

Here we are more than 5 years later and this still is not resolved.   Is the development team sleeping?  If you can disable this function in the on-line version, why not here.  

I hear all your sentiments, @Michael222. Let me share some updates about the feature you need.

I understand the convenience of having the ability to uncheck all Billable boxes at once, saving you time and effort compared to doing it individually. I'll make sure to pass on your request to our team and add your vote for this feature.

You can share your thoughts and ideas through your account. Our product development team values all feedback and aims to meet our customers' needs. Your input is valuable, and we appreciate your contribution to improving our product.
 

To start:

1. Sign in to your QBO account.
2. Go to the Gear icon at the top, then Feedback.
3. Enter your comments or product suggestions.
4. Hit Next.

Once done, your valuable suggestion goes to our designated team to help improve your experience in QBO. You can track feature requests through the QuickBooks Online Feature Requests website.

Currently, you can access our blog site to stay updated on the latest news about QuickBooks and learn about the ongoing efforts of our Product Care Team.

If you have other questions from me about your bills, let me know by leaving a comment below. I'm always here to help. Have a good one!

Has this been fixed yet? How has it been this many years "submitting feedback" and it still hasn't worked.

This is silly, please fix it.