Reissue a payment

The process for canceling a payment and issuing a new check varies based on the payment status, Kwarfield. Let me share further details.

If your payment is in the scheduled status, you can cancel it through the Bill payment page. Note that you can only cancel a scheduled bill payment before 12 am on the withdrawal date mentioned in the confirmation email sent after scheduling the payment. Here's how:

1. Navigate to Expenses, then Bills.
2. Click on Show Bill Pay payments.
3. Select the scheduled bill payment from the list and click View details.
4. Finally, choose Cancel this payment to proceed.

After canceling the payment, you can proceed to recreate the check.

However, I recommend contacting our Live Support Team if the payment has already been processed. They have the authority to void the payment and notify the vendor about the voided transaction.

Additionally, here are some references that can help you better manage your bill payments in the future:

• Enter and manage bills and bill payments in QuickBooks Online
• Bill payments or checks are missing from the print queue in QuickBooks Online

You can always ask for more details on any bill-related queries you may have by leaving a comment below. I'm here 24/7 to provide support tailored to your needs. Have a good one.

What do I do if the bill payment screen shows "shipped" and when I click the view details it takes me to the  check shipped ? 

Thanks for getting back to us and providing a screenshot, Kwarfield. 

I'm here to ensure you can reissue a payment for your bill.

Based on the screenshot you provided, it appears that you've scheduled a bill payment with QuickBooks Bill Pay. To help you cancel the payment, I recommend contacting our Customer Care Team. They have the necessary tools to access your account securely and guide you through the cancellation process.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

If you want to find out the amount you paid to a vendor for the year, you can run a Transaction List by Date report.

If you need further help with managing your bill transactions, please don't hesitate to let me know by leaving a comment below. I'm always here to help you with any questions you may have. Take care.

@Kwarfield 

QB BillPayment doesn't yet offer an easy option to cancel the check. You must contact Support to cancel it and it will take your time. If you prefer to use checks paying your bills, consider to sign up for a free Melio account. You can easily cancel checks and reissue new ones immediately from your dashboard.

https://affiliates.meliopayments.com/quickbooks

You can also get the cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

Make sure to click the Get $100 cashback button to sign up.