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Join nowI accidentally marked an invoice as paid. How do I gogback and mark it as unpaid?
Good day, @Sunismine!
I can help you reverse the payment for the invoice marked as paid. All you have to do is delete the payment transaction.
I'll show you how:
For additional reference about invoices and payments, you can check these articles:
That will automatically change the status of the invoice to Open (or unpaid). Don't hesitate to add a comment if you have follow up questions. Have a lovely weekend!
Hello,
Can you point me to the instructions on how to reverse a payment on an invoice for Quickbooks Desktop? Thank you.
Thanks for looping in, Shortybonita.
Let me help you go over to your invoice and have that payment reversed. Let's get started.
I can provide you with the easy steps on how you can reverse a payment. If you're using QuickBooks Payments, you follow the steps below.
Void or fully refund a transaction:
An alternate method to Reverse or Void a sale:
Here's a helpful article for detailed steps and instruction: https://quickbooks.intuit.com/community/Help-Articles/Void-or-refund-transactions-in-QuickBooks-Paym....
I'm only a post away if I can be of additional assistance concerning reversing a payment. Wishing you a wonderful rest of the week.
in my QB I do not have a sales tab
Thank you for joining the thread, @William E.
I'm here to help ensure you'll be able to reverse an invoice payment in QuickBooks today. First, I would like to know what QuickBooks version are you using. This way, I can gather enough details and give you the correct instructions.
You can locate the Sales tab as instructed by HoneyLynn_G above once you'll open QuickBooks Online (QBO) via a web browser.
If you're using an android app, you can follow these steps:
On the other hand, if you're using QuickBooks Desktop, here's how to delete the payment transaction:
I've also added these articles to learn more about deleting or voiding transactions in QuickBooks:
I'm always here to help if you have any other questions. Feel free to add a comment below. Have a good day!
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