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Join nowWhen I enter an expense, vendor bill or check, the tab function stops working when I get to the Category field. Does anybody else have this problem?
Tons of us are having the same issue. We have been told they are looking in to it, but it has been over a month that it started for most of us. So far no solutions.
If you don't mind the frustration, you can get in touch with "support" and let have them put you on the list of affected users.
Otherwise, you just have to use the mouse to click through, until they actually step up and fix it.
Hello, cyberdog3.
I understand the need to have the tab function working to speed up recording transactions. As I've checked, Just_me is correct. We have an ongoing investigation about the tab functionality. Our engineering team is investigating the tab key issues you are experiencing in QuickBooks Online. We hope to have new information for you soon.
I recommend reaching out to our QuickBooks Online Support. They have the tools to pull up your account and add you to the list of affected users.
Here's how:
In the meantime, you can use your mouse to click and navigate the field.
For future reference, I've included this article about tracking bills and recording payments: Enter bills and record bill payments in QuickBooks Online.
You're always welcome to post again if you need further assistance in QuickBooks Online. I'll be here to help you.
@Giovann_G Stop telling people that. There are MULTIPLE posts throughout this community with the exact same issue. MULTIPLE threads where we are being told, by your cohorts, that it is under investigation.
This is one of MANY!!
https://quickbooks.intuit.com/learn-support/en-us/payments/tabbing/00/1079604
@cyberdog3 Search the threads, you'll see it is NOT you or your browser. It is a KNOWN QB issue.
The vendor tab when writing checks does not populate.
Is anyone having the same issue.
Support is useless
Thank you for your time
Hi there, ZaraLA.
I can see that there are separate threads that have similar questions about being unable to write a check from a vendor. Please see this link for more details: https://quickbooks.intuit.com/learn-support/en-us/install/re-when-i-print-checks-i-only-want-to-prin...
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