I know a way to zero out the vendor credit balance, Pam.
In QuickBooks Desktop, you can create a journal entry to write off the credit balance for that specific vendor. I'll show you how.
- Go to the Company menu, then select Make General Journal Entries.
- In the Make General Journal Entries window, change the date and fill in the entry number if necessary.
- In the Account field, choose Accounts Payable from the dropdown.
- Enter the amount under the Credit column, then select the vendor name in the Name column.
- In the next line, select the offset account and enter the amount under the Debit column.
- Once done, hit Save & close.
Now, let's apply the journal entry to the existing vendor credit.
Here's how:
- From the Vendor menu, select Pay bills.
- Select the bill and choose Set credits.
- Under the Credits tab, choose the available credit and then click Done.
- Hit Save & close.
For more details, you can review this article for more insights: Write off customer and vendor balances.
In addition, I've included this resource if you need to remove a bill payment check for a bill that has been recorded as paid for future reference: Void or delete a bill or bill payment check.
You're more than welcome to post again if you need additional assistance with the credit balance. I'll be around to help you out.
