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nate40
Level 1

What do I do if a payment is still processing

Payment processing 
4 Comments 4
JoanaC
QuickBooks Team

What do I do if a payment is still processing

Thank you for sharing your concern in the QuickBooks Community, @nate40. I'm happy to provide you with more information about the payment processing.

 

We periodically review payments to ensure everything is accurate. I recommend monitoring the status and checking your email address for notifications and instructions on resolving the issue.

 

Our review process is usually completed within five business days. If it takes longer than that, I recommend contacting our support team for assistance.

 

If you would like to learn how to void or refund transactions in QuickBooks Payments, please click the link.

 

If you still have other concerns about your payments, please feel free to leave a reply below. Have a great day, and take care.

FishingForAnswers
Level 8

What do I do if a payment is still processing

@JoanaC  "Our review process is usually completed within five business days."

 

Hrm. If you say so.

 

https://quickbooks.intuit.com/learn-support/en-us/payments/20-000-missing/00/1505368

 

https://quickbooks.intuit.com/learn-support/en-us/payments/suddenly-closed-account/00/1392735

 

https://quickbooks.intuit.com/learn-support/en-us/payments/payment-status-in-pending-for-over-2-week...

 

https://quickbooks.intuit.com/learn-support/en-us/payments/another-payment-scam-getting-zero-help-fr...

 

https://quickbooks.intuit.com/learn-support/en-us/payments/received-a-payment-but-it-is-not-being-de...

 

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/a-customer-paid-an-invoice-...

 

https://quickbooks.intuit.com/learn-support/en-us/payments/deposit-withheld/00/951178

 

https://quickbooks.intuit.com/learn-support/en-us/banking/why-do-i-have-a-pending-payment-that-is-3-...

 

https://quickbooks.intuit.com/learn-support/en-us/account-management/why-is-there-a-hold-on-my-accou...

 

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/qb-is-holding-a-payment-with...

 

https://quickbooks.intuit.com/learn-support/en-us/payments/warning-do-not-use-quickbook-checking-pay...

 

https://quickbooks.intuit.com/learn-support/en-us/banking/how-long-do-they-review-payments/00/148784...

 

https://quickbooks.intuit.com/learn-support/en-us/banking/do-not-use-qb-checking-or-qb-payments/00/1...

 

https://quickbooks.intuit.com/learn-support/en-us/payments/filing-a-complaint/00/1445814

BigRedConsulting
Community Champion

What do I do if a payment is still processing

Wow! Please keep posting this list of links as new cases are reported! While it appears Intuit has no shame at all, others may benefit from knowing about these rather horrible cases.

FishingForAnswers
Level 8

What do I do if a payment is still processing

@BigRedConsulting  In the interest of full disclosure, @Just_me  really deserves the credit here; I started to pull it from a search, but their post history is a veritable treasure trove of Intuit's failings vis a vis electronic payments and phishing e-mails.

 

Most of this was just from the first 10 pages!

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