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samarthsikotara-
Level 3

Another payment scam. Getting zero help from GBO


I am the vendor.

 

My client said - he has paid me on Monday.

 

He has the same day lead time.

 

Today is Friday and still I haven't received any payment notification from qbo and no idea on where's the payment?

 

Again, why have you stolen my payment?

 

Another scam?

 

I have contacted your support team a total of 10000000+ times.  Scam?

 

They are not helping me at all. I am not getting any response, my payment. zero help.

 

Is this another scam going on? You have stolen my hard earned money.

 

Your support team is useless I would say. they are just closing the chat.

8 Comments 8
Rasa-LilaM
QuickBooks Team

Another payment scam. Getting zero help from GBO

I acknowledge the value of time and money when you're managing a business, especially in the current circumstances, Samarth.

 

It appears that your question has been previously addressed in the Community. You'll find the detailed response by clicking on this link: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/payment-scams/01/1468033#M13...

 

In addition, the timing of direct deposits can impact when you receive your payment. If the transaction was submitted before the cut-off time, you'll receive your direct deposit on the transaction date. Additionally, keep in mind that receiving banks have until 5 PM local time on the pay date to credit the funds to your account.

 

On the other hand, if the transaction was sent after the cut-off time, it'll be processed the following banking day and deposited a day later. To learn more about funding times for direct deposit and how the holidays affect the transaction, open each link below for the complete details:

Incase you require further information on how to handle a specific task in QuickBooks Self-Employed (QBSE), browse through this link to access our online resources: QBSE hub.

 

Feel free to visit to the Community if you have any other payment-related concerns or questions. We're always here to offer the support you need.

samarthsikotara-
Level 3

Another payment scam. Getting zero help from GBO

You are just ignoring what is my issue.

 

i m vendor. My client has paid me on Monday.

 

today it’s Friday.

 

the client has same day lead time.


Support team is useless. Let me repeat 1000000 times, they don’t want to help me. you scammer 

Why are you ignoring and talking random things?

 

I haven’t received the payment yet.

 

Do you know the simple English?

 

 

samarthsikotara-
Level 3

Another payment scam. Getting zero help from GBO

My client said he has talked to Quickbooks twice.

 

he has paid me on 19th July. money has been taken from his bank account but I still haven't received it yet.

 

Today is 29th July and still no idea why you people have stolen my money.

Aldren18
QuickBooks Team

Another payment scam. Getting zero help from GBO

It looks like this is a duplicate post, Samarthsikotara.

 

Let me route you to the thread where my colleague answered a similar post. You can click here

 

Additionally, you can always visit our website for tips and other resources you can use in the future: Self-help articles.

 

I'm here to help if you need anything else. Take care!

samarthsikotara-
Level 3

Another payment scam. Getting zero help from GBO

Today is 20th day and still I haven’t received the payment. It’s the scam I knew.

 

Why have you stolen my hard earned money?

JamaicaA
QuickBooks Team

Another payment scam. Getting zero help from GBO

Receiving payment on time from clients is critical for your business's financial health, samarth.

 

I recognize that you've reached out to our support multiple times. Let me provide further information so we can track your payments efficiently.

 

I detected that you have made several posts in the forum. My colleague has already addressed your question in another thread. Click on this link to see the response: https://quickbooks.intuit.com/learn-support/en-us/payments/re-qbo-is-scamming/01/1470730#M57983.

 

To learn more about the time frame, refer to this article: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

If you encounter an error, scan this guide to check the resolutions: Fix rejected ACH payments or fees in QuickBooks Payments.

 

We are here to help you further in getting the payments. You're also welcome to visit the Community whenever you need assistance with other QuickBooks tasks.

samarthsikotara-
Level 3

Another payment scam. Getting zero help from GBO

Your support team doesn’t know anything and they don’t want to help me.

 

Today is 20th day. I still haven’t received the payment.

 

it’s the scam. You people have stolen my money.

samarthsikotara-
Level 3

Another payment scam. Getting zero help from GBO

Your support team doesn’t know anything and they don’t want to help me. Today is 24th day. I still haven’t received the payment. it’s the scam. You people have stolen my money.

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