Welcome to the Community, @aquaguys.
I'm happy to assist you today so we can ensure that everything is fine.
First off, we need to make sure that the recurring payment has been deleted correctly. To do this, let's perform deleting it again. I'd love to share the complete steps:
- Sign in to your Merchants Account.
- Go to the Processing Tools menu.
- Select Manage Recurring Payments.
- Find the template on the list.
- Click the Status drop-down.
- Hit Delete.
In addition, QuickBooks Online also set up automatic payments for recurring invoices. I've included the article in case you want to utilize this feature in the future: Set up Autopay for recurring invoices in QuickBooks Online.
Feel free to leave a comment below to keep me posted if there's anything else I can assist you with deleting a recurring payment. I'll return quickly to assist you.
