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Join nowAnyone else having a problem with the refunds before the updates? I reported it two months ago. You can't print, send, make corrections etc.
Hi redneckbelle,
I appreciate you for reporting this issue. I'm here to provide an update about the issue with the refund receipt.
As of now, the investigation is still ongoing. Our engineers are striving to isolate the issue and fix it as soon as possible. It is one of our priorities to fix any issues you encounter so you can navigate QuickBooks with no worries.
Since you already reported the issue, one of our phone representatives will get in touch with you to provide an update about this matter. You can also contact us again through the ? Help icon if you have follow-up questions about this matter.
Moreover, once the issue is resolved, you can check this article on how you can manage customer payments: Take and process your customer's credit card payments in QuickBooks Online.
We appreciate your patience while we're woreking to resolve the issue the soonest. Feel free to get back to this post whenever you have concerns.
What you haven't addressed it has been two months and you have not fixed it yet. Let me tell my customers that I would fix sometime while they continue to pay me two months later. Let me see how that goes over.
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