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beaudrycustomsto
Level 1

So I sent about 20 small amount invoices and they came threw instant deposit cleared said they are deposited and they are not in my account but iv got one of them.

 
1 Comment 1
Erika_K
QuickBooks Team

So I sent about 20 small amount invoices and they came threw instant deposit cleared said they are deposited and they are not in my account but iv got one of them.

Thank you for providing a detailed description of you concern, beaudry. Let me route you in the right direction of support so you can determine why your deposits hasn't reached your account.


Instant deposits allow you to transfer funds to your bank account in under 30 minutes. Since the payments are processed through instant deposits and are showing as deposited but have not yet appeared in your bank account and you've also received only one payment out of the 20 invoices you sent, I recommend contacting our QuickBooks Payments live support team for immediate transaction status and resolution. They have the resources to conduct a thorough investigation and provide a comprehensive update on your payment status.  

 

Below, I'll share some comprehensive guidelines to streamline your account management, including detailed instructions for accessing statements and modifying your default deposit account:

 

 

Have more questions about managing payment deposits? Share the details in the comment section, and I'll here be ready to assist you every step of the way.

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