Tap to pay

Hello, @J33P.

Thank you for reaching out for assistance. To better address your query, please specify where in QuickBooks you encountered the 'Settings - Tap to Pay' option. It's important to note that this option is not visible when completing transactions during invoice creation.

To access the Tap to Pay feature, it's essential to have a QuickBooks Payments account linked to the GoPayment app. If you plan to use this feature, please ensure that your QuickBooks Payments account is active and properly connected. You will also need to acquire a card reader, which is necessary for processing payments through swiping, dipping, or tapping credit cards in the GoPayment app.

If you have already issued  an invoice through QuickBooks Solopreneur, your customers can conveniently pay online via the invoice link sent in the email. This method is one of the quickest and easiest ways to receive payments.

Additionally, QuickBooks Solopreneur offers sales reports such as Sales by Customer Summary and Sales by Product/Service Summary, to help you monitor your income transactions. You can visit the Reports menu to pull them up. 

When more questions or clarifications about processing payments using tap-to-pay option, pop into our Community. We delight in helping!

From the quickbook app: menu, intuit account & setting in the bottom under subscription and payment wich both are active their is an option tap to pay with iPhone wich you can enable and inside their is a description : 

Give it a try by receiving payment on an open invoice or charging cards from a sales receipt.

This doesn't make sense. Quickbooks says Tap to Pay now available on iPhone without a card reader. I have tap to pay enabled on my iPhone in the Quickbooks app. I have the GoPayment app and it is linked to my account but it is still telling me in the GoPayment app that I need a card reader. So I keep seeing "tap to pay now available without a card reader" but you are saying a card reader is required for tap to pay. So is a card reader required and if so why does QuickBooks keep sending me notifications saying it is available Without a card reader on iPhone? My phone and both apps are up to date.

Your efforts in joining this conversation are much appreciated, davis. Card readers aren't required for you to utilize the Tap to Pay feature on your iOS devices. Let me elaborate on the specifics below.

With Apple's new Tap to Pay feature available on the latest iOS version, merchants can now seamlessly accept payments on the go without needing card readers. Since you have already enabled this functionality but are still experiencing issues, I recommend offloading or clearing the app data to resolve the problem.

I'll guide you on how:

1. Navigate to the phone's settings.
2. Access General, then iPhone Storage.
3. Tap QuickBooks Online from your application list.
4. Press Offload App.

However, if the issue persists after performing the suggested troubleshooting steps above, contact our live support team. They have the expertise to delve deeper into the problem and can help identify the root cause.

Additionally, I'll provide you with these articles to help you learn more about voiding a payment within the GoPayment app and accepting cash payments:

• Void a payment with the GoPayment app
• Accept a cash payment in the GoPayments mobile app

For any further concerns or questions about processing payments using your GoPayment app, tag me in the comments below. I'm here to assist you and provide further guidance to ensure you have a smooth and efficient experience with the app.