Hi there, @sp.
Let me provide some information about voiding a transaction, and guide you in getting your records corrected.
When you void a transaction in QuickBooks, you still have a record of the transaction, but it won’t affect your account balances or reports. Meaning to say, if you void recent transactions, it will not affect your reports for the month of August.
Also, the customer cannot make payment for a voided invoice. If you want to resend the invoice, you need to create a new one. You can also go to the audit log to view the transaction.
You can only void one transaction at a time. QuickBooks limits how many you can void to prevent mistakes since the change is permanent. The following transactions can’t be voided:
- Quotes
- Deposits
- Supplier credits
- Purchase orders
- Delayed charges
- You can't void bills, but you can void bill payments.
Follow these steps on how to void a transaction:
1. Go to the Sales menu and select All Sales.
2. Find the transaction. In the Action column, select the dropdown icon and then select Void.
If you are still unsure about voiding a transaction, talk to your accountant. If you don't have one, we can help you find an Advisor.
You may find this article useful in the future in case you want to void a transaction in another period.
Please don't hesitate to contact us again if you have further concerns with voiding transactions. I'd be happy to help.
