We only want to accept ACH payments when emailing invoices. If I turn off the credit card option , ACH is turned off too. Can we just accept one payment method?

Yes, you can accept only one payment method for invoices in QuickBooks Online (QBO), @asmock. I'll gladly share details about this below and guide you on how.

Regardless if you don't or have a credit card merchant account with QuickBooks, you can choose your preferred online payment. To do this, you'll have to manually uncheck the Cards option in the Online payments section before sending your invoices. Please see the screenshot below for your reference.

You can refer to this article if you wish to learn more about accepting electronic customer payments for online invoices in QBO: Take and process payments in QuickBooks Online with QuickBooks Payments. 

Also, you may want to check out this article as your reference to guide you on how to check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

Please feel free to leave a comment below if you have other online payment concerns or questions about managing invoices and sales transactions in QBO. I'm always ready to help. Take care, @asmock.

I was hoping for something that would have this set to automatically be turned off, as we have several invoices post a day that we would have to open and update.  Thank you for the reply!

I appreciate your feedback about how the payment feature works, @asmock.

I understand the need to turn off the credit card option and just wanted to accept ACH payments in QuickBooks Online (QBO). And I can see how this would benefit and empower your business. I recommend sending this request straight to our product engineers through feedback. 

To send feedback, follow the below steps:

1. Go to the Gear icon at the top.
2. Select Feedback.
3. Enter your comments or product suggestions. 
4. Then select Next to submit feedback.

To be updated with the recent and upcoming changes for QuickBooks products, visit these sites:

• QuickBooks New Features and Innovations
• What's New in QBO?

If you have other concerns and questions about managing your QBO account, I'm always around to help. Take care, and I wish you continued success.

I want to do the same thing. Just signed up for QB. Need to Invoice *without the option* of CC or other types of payment via QB Invoice. 

Has this ACH only option been updated in the Online Software or resolved?

Thanks in advance for your help

We appreciate you joining the thread, @JM_2024. We'll share some details about wanting to accept ACH payments only inside QuickBooks Online (QBO).

Upon checking here on our system, the option to set the program to accept ACH payments only and no credit card option is still unavailable. We understand the importance of this matter, and with that said. We recommend resending a feature request to our Product Development Team. They'll evaluate the suggestion and consider it for future program updates. Here's how:

1. Access your QuickBooks Online company.
2. On the top right-corner, click the Gear icon.
3. Select Feedback and then enter your comments or product suggestions.
4. Once ready, click Next to submit feedback.

In addition, you can check this page to help you create personalize sales forms inside the program: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Feel free to let us know in the comment section if you need assistance managing invoice payments inside the program. We'll be around to help you anytime. Keep safe.