Receiving payments promptly is vital for business operations, so I recognize how the delay affects you, Willie. Let me share the factors influencing the deposit speed and the steps to contact the Support Team to sort out why it took 30 days.
The waiting period varies depending on the time of day your vendor issued the transaction, which financial institution the payments are going to, and how long it takes your bank to verify and process the online deposit. For instance, if you initiate payments before 3 PM PT, the funds will be deposited into your bank account the next day. Otherwise, it will require two business days.
However, you'll get the initial payments within five business days while your merchant account is being set up for new QuickBooks Payments users. Rest assured, future transactions will be processed much faster afterward. Check out this article for more information about the payment deposit schedules: Find out when QuickBooks Payments deposits customer payments.
Additionally, we will notify you through the email you registered with when signing up for QuickBooks Payments for any issue with a deposit. Use this guide to find notifications: Learn about funds on hold in QuickBooks Payments.
Moreover, you can reach out to our Payments Support Team to identify the reason for the delay. They can investigate the deposit entry using their tools to determine why the funds arrived in your account after the expected timeframe.
Furthermore, this material addresses common inquiries (FAQs) regarding QuickBooks Payments for your future reference: Common questions about QuickBooks Payments deposits in QuickBooks Online.
Add your follow-up questions about payments below by selecting the Reply button. I'll be more than willing to assist you. Take care.
